Courier Supervisor

StarsOfTheShow; Medina; On-site; SAR 60,000 - 90,000; Full time

Job summary

StarsOfTheShow is seeking a Courier Supervisor in Medina to lead and manage our courier team, ensuring timely and efficient delivery of packages. You will schedule couriers, monitor performance, and train new staff while enforcing company policies in a fast-paced environment.

The role requires strong leadership, clear communication, and the ability to coordinate with multiple departments to improve delivery processes and customer satisfaction.

Qualifications

• Experience in a supervisory role within courier/logistics environments.
• Strong communication and ability to motivate a team.
• Excellent organizational and time-management skills for fast-paced operations.
• Ability to manage multiple tasks and priorities simultaneously.
• Proficient with logistics software or tracking systems.

Responsibilities

• Oversee and supervise a team of couriers, assign tasks, and manage schedules.
• Monitor performance and provide feedback to improve efficiency and service.
• Train new couriers on policies, procedures, and best practices.
• Ensure on-time delivery and proper handling of all packages.
• Handle customer inquiries or complaints related to deliveries.
• Maintain accurate delivery records, including tracking information and incidents.
• Collaborate with other departments to streamline delivery processes and enhance customer satisfaction.

Skills

Leadership

Communication

Time management

Scheduling

Training

Tools

Logistics software

Tracking systems

Job description

Courier Supervisor

As a Courier Supervisor, you will oversee the daily operations of our courier team in Medina. Your main responsibility will be to ensure timely and efficient delivery of packages to customers. This role requires strong leadership skills, as you will be managing a team of couriers and coordinating their schedules. You will also be responsible for training new couriers and ensuring they adhere to company policies and procedures.

This is an urgent position, so

Key Responsibilities

• Manage and supervise a team of couriers, including scheduling and assigning tasks
• Monitor courier performance and provide feedback for improvement
• Train new couriers on company policies, procedures, and best practices for package delivery
• Ensure all packages are delivered on time and in good condition
• Handle customer inquiries or complaints regarding package deliveries
• Maintain accurate records of deliveries, including tracking information and any issues encountered
• Collaborate with other departments to improve delivery processes and customer satisfaction

Requirements

• Previous experience in a supervisory role, preferably in the courier or logistics industry
• Excellent communication skills with the ability to lead and motivate a team
• Strong organizational skills with the ability to prioritize tasks effectively
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Proficient computer skills, including experience with tracking systems or other logistics software

Our ideal candidate is a highly organized individual with strong leadership skills who thrives in a fast-paced environment. If you have previous experience in managing a courier team and are looking for an exciting opportunity in Medina, we want to hear from you!