Courier Team Lead — Medina

StarsOfTheShow; Medina; On-site; SAR 60,000 - 90,000; Full time

Job summary

StarsOfTheShow is seeking a Courier Supervisor in Medina to lead and manage our courier team, ensuring timely and efficient delivery of packages. You will schedule couriers, monitor performance, and train new staff while enforcing company policies in a fast-paced environment.

The role requires strong leadership, clear communication, and the ability to coordinate with multiple departments to improve delivery processes and customer satisfaction.

Qualifications

• Experience in a supervisory role within courier/logistics environments.
• Strong communication and ability to motivate a team.
• Excellent organizational and time-management skills for fast-paced operations.
• Ability to manage multiple tasks and priorities simultaneously.
• Proficient with logistics software or tracking systems.

Responsibilities

• Oversee and supervise a team of couriers, assign tasks, and manage schedules.
• Monitor performance and provide feedback to improve efficiency and service.
• Train new couriers on policies, procedures, and best practices.
• Ensure on-time delivery and proper handling of all packages.
• Handle customer inquiries or complaints related to deliveries.
• Maintain accurate delivery records, including tracking information and incidents.
• Collaborate with other departments to streamline delivery processes and enhance customer satisfaction.

Skills

Leadership

Communication

Time management

Scheduling

Training

Tools

Logistics software

Tracking systems

Job description

StarsOfTheShow is seeking a Courier Supervisor in Medina to lead and manage our courier team, ensuring timely and efficient delivery of packages. You will schedule couriers, monitor performance, and train new staff while enforcing company policies in a fast-paced environment.

The role requires strong leadership, clear communication, and the ability to coordinate with multiple departments to improve delivery processes and customer satisfaction.