Courier - Dhahran

Deutsche Post DHL; Al Khobar; On-site; Confidential; Full time

Benefits offered by this job

Strong career support

Great culture and colleagues

Multifarious benefit program

Job summary

Deutsche Post DHL Express in Saudi Arabia is seeking a Field Courier to be the face of our service, delivering time-sensitive shipments with safety and a friendly customer experience. You will pickup and deliver within a local route, assist customers, ensure proper paperwork, and use handheld scanners to update statuses.

You will also plan routes, operate the vehicle safely, and comply with customs and safety standards.

Qualifications

• A high school diploma or equivalent is required.
• Saudi Arabian driver's license with a clean driving record.
• Excellent knowledge of Saudi Arabia.
• English proficiency; Arabic basic to intermediate helpful.
• Physically able to lift packages and stay active for long periods.
• Customer-focused with reliability and punctuality.
• Able to work independently and in a team.

Responsibilities

• Pickup and Delivery: Safely and efficiently collect and deliver shipments within a local route.
• Customer Service: Provide outstanding service and resolve questions professionally.
• Shipment Handling: Ensure correct scanning and accurate paperwork.
• Route Management: Plan efficient routes for timely delivery.
• Vehicle Operation & Safety: Drive safely and perform daily vehicle checks.
• Technology Use: Use handheld scanners to track shipments and statuses.
• Compliance: Follow all policies, safety and customs requirements.

Skills

Customer focus

Punctuality

Team player

English proficiency

Arabic communication (basic)

Education

High school diploma or equivalent

Tools

Handheld scanners

Vehicle inspection tools

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that focuses on service, quality and sustainability can connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

As a Field Courier for DHL Express, you are the face of our company. You will be responsible for the efficient and safe collection and delivery of time-sensitive shipments, providing an exceptional and friendly service experience to our customers. Your professionalism and dedication are crucial in ensuring we meet our commitments and maintain our position as the world's most international company.

Your Tasks

• Pickup and Delivery: Safely and efficiently collect and deliver shipments to and from customer locations within a designated route in and around your area.
• Customer Service: Provide outstanding customer service, answering customer questions and resolving issues with a positive and professional demeanour.
• Shipment Handling: Ensure all shipments are handled with care, are correctly scanned, and all necessary paperwork, paperwork’s and documentation are accurately completed.
• Route Management: Plan and follow the most efficient routes for timely delivery, considering traffic patterns and delivery deadlines.
• Vehicle Operation & Safety: Operate the company vehicle safely and lawfully. Perform daily vehicle inspections and report any maintenance needs to ensure the vehicle is in optimal condition.
• Technology Use: The utilization and handheld scanners and other company technology to track shipments, update delivery statuses, and manage routes.
• Compliance: Adhere to all company policies, procedures, and safety standards, including customs, security, and dangerous goods.

Your Profile

• Education: A High school diploma or equivalent is required.
• Driver's License: Must possess a valid Saudi Arabian driver's license with a clean driving record.(Lightweight /Heavy weight Driver License)
• Local Knowledge: Excellent knowledge of Saudi Arabia.
• Language Skills: Proficiency in English is required. Arabic basic to intermediate communication skills are highly advantageous.
• Physical Fitness: Ability to handle and lift packages of varying weights and to be physically active for extended periods.
• Customer-Focused: A genuine passion for customer satisfaction and a friendly, approachable personality.
• Reliability & Punctuality: A strong sense of responsibility, with an excellent record of punctuality and attendance.
• Team Player: Ability to work effectively both independently and as part of a team.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.