Commercial Operations Manager

confidential; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

confidential, Riyadh-based company, seeks an Operations Manager to oversee daily operations and ensure efficient workflow. You will prepare operational plans, monitor implementation, and drive process improvements across departments to meet objectives.

The role requires 2–5 years in operations management, strong leadership and budgeting skills, and fluency in Arabic (English preferred). You will coordinate between teams, monitor KPIs, and report to senior management in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 2 to 5 years of experience in operations management or operational administration.
• Proven experience in team leadership, operational improvement, and performance enhancement.
• Familiarity with preparing operational plans, performance indicators, and managing budgets and costs.
• Advanced skills in planning, organizing, problem-solving, and decision-making.
• Ability to manage multiple tasks and projects simultaneously.
• Proficient in Microsoft Office applications, with a preference for familiarity with ERP systems.
• Strong communication skills and ability to prepare reports and coordinate between departments.
• Fluency in Arabic, with a preference for proficiency in English.

Responsibilities

• Oversee daily operations and ensure efficient workflow.
• Prepare operational plans and monitor their implementation according to company objectives.
• Develop procedures and policies to enhance operational efficiency.
• Monitor the performance of departments and teams, ensuring adherence to schedules and resource allocation.
• Identify opportunities for performance improvement and productivity enhancement while reducing operational costs.
• Manage human, operational, and financial resources to optimize the use of available resources.
• Establish key performance indicators (KPIs) and monitor results, preparing regular reports.
• Coordinate between departments to ensure seamless operations and achieve shared goals.
• Monitor contracts and agreements, ensuring compliance with established requirements.
• Identify operational risks and develop mitigation plans to ensure continuity of operations.
• Monitor the quality of services provided to clients and work on improving their satisfaction levels.
• Oversee the execution of projects and initiatives, ensuring timely delivery.
• Prepare administrative and operational reports, providing recommendations to senior management.
• Ensure compliance with internal policies, systems, and relevant regulations.

Skills

Team leadership

Operations management

Performance improvement

Budget management

Project coordination

ERP systems

Report writing

Communication skills

Arabic language

English language

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

ERP systems

Job description

• Oversee daily operations and ensure efficient workflow.
• Prepare operational plans and monitor their implementation according to company objectives.
• Develop procedures and policies to enhance operational efficiency.
• Monitor the performance of departments and teams, ensuring adherence to schedules and resource allocation.
• Identify opportunities for performance improvement and productivity enhancement while reducing operational costs.
• Manage human, operational, and financial resources to optimize the use of available resources.
• Establish key performance indicators (KPIs) and monitor results, preparing regular reports.
• Coordinate between departments to ensure seamless operations and achieve shared goals.
• Monitor contracts and agreements, ensuring compliance with established requirements.
• Identify operational risks and develop mitigation plans to ensure continuity of operations.
• Monitor the quality of services provided to clients and work on improving their satisfaction levels.
• Oversee the execution of projects and initiatives, ensuring timely delivery.
• Prepare administrative and operational reports, providing recommendations to senior management.
• Ensure compliance with internal policies, systems, and relevant regulations.

Skills

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 2 to 5 years of experience in operations management or operational administration.
• Proven experience in team leadership, operational improvement, and performance enhancement.
• Familiarity with preparing operational plans, performance indicators, and managing budgets and costs.
• Advanced skills in planning, organizing, problem-solving, and decision-making.
• Ability to manage multiple tasks and projects simultaneously.
• Proficient in Microsoft Office applications, with a preference for familiarity with ERP systems.
• Strong communication skills and ability to prepare reports and coordinate between departments.
• Fluency in Arabic, with a preference for proficiency in English.