Collections Specialist: Growth, Relationships & Insight

Smart Technology Solutions; Jeddah; On-site; SAR 60,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities

Real-time feedback

Collaborative culture

Job summary

Smart Technology Solutions in Jeddah is seeking an Accounts Receivable and Collections specialist to manage customer invoicing, aging reviews, and payment follow-ups.

You will coordinate with Sales, Operations and Finance, reconcile accounts, and drive cash collection while maintaining compliance with Saudi regulations.

Bachelor’s degree in Accounting or related field; 0–3 years’ experience; fluency in Arabic and English; ERP exposure (Odoo/SAP/Oracle/Microsoft Dynamics) preferred.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field.
• 0-3 years of experience in Collections, Accounts Receivable, Credit Control, Finance, or Customer Account Management.
• Fresh graduates with an understanding of finance fundamentals are welcome to apply.
• Fluency in Arabic and English, both spoken and written.

Responsibilities

• Review customer accounts and receivables aging reports daily to prioritize collection activities.
• Follow up on due and overdue invoices through calls, emails, and meetings.
• Secure payment commitments and track payments against agreed dates.
• Record collection activities, customer responses, and payment commitments in the ERP system.
• Follow up on returned payments, failed transfers, and disputed invoices.
• Escalate overdue accounts, missed commitments, and collection risks to management.
• Maintain relationships with customers and their finance teams.
• Respond to inquiries about invoices, statements of account, payments, and outstanding balances.
• Investigate payment delays and coordinate solutions with Sales, Operations, and Finance.
• Reconcile customer accounts and resolve payment discrepancies.
• Verify invoices and supporting documents before collection follow-up.
• Coordinate credit notes, debit notes, and account adjustments through the required approval process.
• Prepare weekly and monthly reports on collections, overdue balances, and account status.
• Identify aging trends and accounts requiring management attention.
• Prepare cash collection forecasts based on payment commitments and account history.
• Recommend actions to improve collection performance and reduce overdue receivables.
• Maintain records and supporting documentation for reporting and audit purposes.

Skills

Receivables management

Invoice management

Account reconciliation

Excel reporting

Data-driven analysis

Negotiation

Attention to detail

Customer communication

Education

Bachelor's degree in Accounting/Finance related field

Finance/accounting certifications

Tools

Odoo

SAP

Oracle

Microsoft Dynamics

Job description

Smart Technology Solutions in Jeddah is seeking an Accounts Receivable and Collections specialist to manage customer invoicing, aging reviews, and payment follow-ups.

You will coordinate with Sales, Operations and Finance, reconcile accounts, and drive cash collection while maintaining compliance with Saudi regulations.

Bachelor’s degree in Accounting or related field; 0–3 years’ experience; fluency in Arabic and English; ERP exposure (Odoo/SAP/Oracle/Microsoft Dynamics) preferred.