Cloud Value Realization, Manager

Masterworks; Saudi Arabia; On-site; SAR 350,000 - 700,000; Full time

Job summary

Master Works is seeking a highly experienced Cloud Value Realization, Manager to drive customer value from cloud investments, aligning initiatives with strategic objectives and delivering measurable outcomes. This senior, client-facing role emphasizes executive engagement, governance, and value-based leadership across cross-functional teams.

The candidate will lead workshops, develop ROI models, monitor KPIs, and guide cloud modernization while ensuring alignment with digital transformation

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, or related field.
• 10+ years of experience in Cloud Services, Digital Transformation, Enterprise Consulting, Customer Success, Strategic Account Management, or Enterprise Architecture.
• Proven experience with enterprise customers and executive stakeholders.
• Strong understanding of public cloud platforms (Azure, AWS, Google Cloud, IBM Cloud, Oracle Cloud).
• Experience with cloud migration, managed services, and professional services engagements.
• Knowledge of FinOps, ROI analysis, and business value frameworks.
• Excellent communication, presentation, and stakeholder management skills.

Responsibilities

• Develop and lead Value Realization Plans aligned with customers' business goals.
• Define measurable business outcomes and success metrics for cloud initiatives.
• Establish executive scorecards and KPIs to monitor value delivery.
• Align cloud transformation initiatives with customers' digital transformation strategies.
• Conduct executive workshops to identify business priorities and outcomes.
• Develop business cases, ROI models, and value hypotheses for cloud projects.
• Quantify financial, operational, and strategic benefits.
• Identify opportunities to maximize customer value throughout the engagement lifecycle.
• Monitor achievement of business outcomes during implementation and managed services.
• Measure cloud adoption, improvements, productivity gains, and cost optimization.
• Identify value gaps and recommend corrective actions.
• Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs).
• Analyze cloud consumption and recommend optimization opportunities.
• Support FinOps initiatives to improve cloud cost efficiency.
• Drive cloud modernization, automation, AI enablement, and platform optimization.
• Promote best practices for cloud governance and operational excellence.
• Build trusted relationships with executive stakeholders and sponsors.
• Present executive dashboards and value realization reports.
• Communicate business outcomes, ROI, and strategic recommendations.
• Support executive discussions around future transformation opportunities.
• Partner with Sales, Account Management, Customer Success, Professional Services, Delivery, and Cloud Architecture teams.
• Ensure commitments translate into measurable business outcomes.
• Support strategic account planning and business growth initiatives.
• Mentor internal teams on value-based customer engagement methodologies.
• Identify opportunities for service expansion based on demonstrated customer value.
• Support renewals, upsell, and cross-sell opportunities.
• Contribute to strategic account planning and value-driven proposals.
• Assist sales teams in executive presentations and customer engagements.

Skills

Executive stakeholder management

Financial & ROI analysis

Cloud strategy

FinOps & cost optimization

Cloud platforms knowledge

Communication & presentation

Education

Bachelor's degree in Business Administration / IT / CS / Engineering / Finance

Job description

Master Works is seeking a highly experienced Cloud Value Realization, Manager to join our team. This strategic, customer-facing role is responsible for ensuring customers maximize the business value of their cloud investments by aligning cloud initiatives with their strategic objectives and delivering measurable business outcomes.

Key Responsibilities

• Develop and lead Value Realization Plans aligned with customers' business goals
• Define measurable business outcomes and success metrics for cloud initiatives
• Establish executive scorecards and KPIs to monitor value delivery
• Align cloud transformation initiatives with customers' digital transformation strategies

Business Value Assessment

• Conduct executive workshops to identify business priorities and expected outcomes
• Develop business cases, ROI models, and value hypotheses for cloud projects
• Quantify financial, operational, and strategic benefits
• Identify opportunities to maximize customer value throughout the engagement lifecycle

Benefits Realization

• Monitor the achievement of agreed business outcomes during implementation and managed services
• Measure cloud adoption, utilization, operational improvements, productivity gains, and cost optimization
• Identify value gaps and recommend corrective actions
• Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs)

Cloud Optimization

• Analyze cloud consumption and recommend optimization opportunities
• Support FinOps initiatives to improve cloud cost efficiency
• Drive cloud modernization, automation, AI enablement, and platform optimization initiatives
• Promote best practices for cloud governance and operational excellence

Executive Engagement

• Build trusted relationships with executive stakeholders and business sponsors
• Present executive dashboards and value realization reports
• Communicate business outcomes, ROI, and strategic recommendations
• Support executive discussions around future transformation opportunities

Cross-Functional Collaboration

• Partner with Sales, Account Management, Customer Success, Professional Services, Delivery, and Cloud Architecture teams
• Ensure customer commitments are translated into measurable business outcomes
• Support strategic account planning and business growth initiatives
• Mentor internal teams on value-based customer engagement methodologies

Business Growth

• Identify opportunities for service expansion based on demonstrated customer value
• Support renewals, upsell, and cross-sell opportunities
• Contribute to strategic account planning and value-driven proposals
• Assist sales teams in executive presentations and customer engagements

Requirements

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, or a related field
• 10+ years of experience in Cloud Services, Digital Transformation, Enterprise Consulting, Customer Success, Strategic Account Management, or Enterprise Architecture
• Proven experience working with enterprise customers and executive stakeholders
• Strong understanding of public cloud platforms, including Microsoft Azure, AWS, Google Cloud, IBM Cloud, and Oracle Cloud
• Experience with cloud migration, managed services, and professional services engagements
• Strong knowledge of cloud financial management (FinOps), ROI analysis, and business value frameworks
• Excellent communication, presentation, and stakeholder management skills

Preferred Certifications

• Microsoft Azure Solutions Architect Expert
• AWS Solutions Architect - Professional
• Google Professional Cloud Architect
• FinOps Certified Practitioner
• PMP or PRINCE2
• ITIL Foundation
• Prosci Change Management
• Microsoft Fabric, Power Platform, or AI certifications

Key Competencies

• Strategic Thinking
• Executive Stakeholder Management
• Business Consulting
• Financial & ROI Analysis
• Customer Success
• Cloud Strategy
• FinOps & Cost Optimization
• Value Realization
• Digital Transformation
• Leadership & Cross-functional Collaboration
• Excellent Communication and Presentation Skills

Job Location: HQ