Clinical Support Specialist

Kinetic Business Solutions; Riyadh; On-site; SAR 167,000 - 257,000; Full time

Job summary

Kinetic Business Solutions in Riyadh is seeking a Clinical Support Specialist to provide clinical guidance, education, and patient support for medical devices. The role requires Saudi national hire and is based in Riyadh, Saudi Arabia.

The ideal candidate holds a Nursing degree and at least 3 years of nursing experience, with strong communication and training abilities to engage healthcare professionals and patients. Saudization compliance is mandatory.

Qualifications

• Bachelor’s degree or diploma in Nursing.
• Minimum 3 years’ nursing experience.
• Experience with medical devices and patient care.
• Excellent communication and presentation abilities.

Responsibilities

• Provide clinical guidance, education, and support to patients, caregivers, and healthcare professionals.
• Deliver product demonstrations and clinical training sessions to ensure safe and effective product usage.
• Support patient onboarding and follow-up activities, ensuring a positive customer experience.
• Collaborate with internal teams to coordinate support activities and ensure consistent service delivery.
• Respond to clinical enquiries and provide appropriate product-related guidance.
• Support educational initiatives and awareness activities within the healthcare community.
• Maintain accurate documentation and comply with relevant clinical and quality standards.

Skills

Communication skills

Presentation skills

Patient training

Interpersonal skills

Education

Bachelor’s degree in Nursing

Job description

A reputable and well-established Medical Device company is actively recruiting a Clinical Support Specialist for their team in Riyadh.

To comply with Saudization, our client is required to hire a Saudi National for this position.

Key aspects of the role include:

• Provide clinical guidance, education, and support to patients, caregivers, and healthcare professionals.
• Deliver product demonstrations and clinical training sessions to ensure safe and effective product usage.
• Support patient onboarding and follow-up activities, ensuring a positive customer experience.
• Collaborate with internal teams to coordinate support activities and ensure consistent service delivery.
• Respond to clinical enquiries and provide appropriate product-related guidance.
• Support educational initiatives and awareness activities within the healthcare community.
• Maintain accurate documentation and comply with relevant clinical and quality standards.

To be successful you will need to meet the following:

• Bachelor’s degree or diploma in Nursing.
• Minimum 3 years’ nursing experience.
• Experience within medical devices, patient care, or a related healthcare environment a must.
• Strong communication and presentation skills, with the ability to train and engage healthcare professionals.
• Strong patient-focused approach with excellent interpersonal skills.
• To comply with Saudization, our client is required to hire a Saudi National for this position.
• Must be based in Riyadh, Saudi Arabia.