Client Services Executive

weareaugustus; Riyadh; On-site; SAR 66,960 - 111,600; Full time

Job summary

weareaugustus seeks a proactive client services specialist to manage day‑to‑day client communication, approvals, and delivery. You will convert signed proposals into briefs and align with content, editorial, and production teams to ensure timely execution.

This role requires strong organization, excellent communication, and ownership mindset to keep campaigns on track and deliver high‑quality results.

Qualifications

• Strong communication and email etiquette.
• Excellent organization and time management skills.
• Ability to manage multiple live campaigns and follow structured processes.
• Understanding of social media publishing formats (Reels, Stories, TikTok, tagged content, boosting basics).
• A proactive mindset with strong follow‑up discipline and ownership mentality.

Responsibilities

• Serve as main contact for assigned clients and manage day‑to‑day communications.
• Convert signed proposals into internal briefs and align with content/editorial/production teams.
• Monitor deadlines and follow up to ensure smooth delivery.
• Review deliverables before publishing for accuracy in format, tagging, captions, and overall quality.
• Support in preparing mid‑campaign updates and final performance reports.
• Keep tracking sheets and documentation clean, updated, and organized.

Skills

Communication

Email etiquette

Organization

Time management

Campaign management

Social media formats

Proactive mindset

Follow-up discipline

Ownership

Job description

Responsibilities

Act as the main point of contact for assigned clients. Manage day‑to‑day communication and ensure timely responses and approvals. Convert signed proposals into internal execution briefs and align with content, editorial, and production teams. Monitor deadlines and follow up proactively to ensure smooth delivery. Review deliverables before publishing to ensure accuracy in format, tagging, captions, and overall quality. Support in preparing mid‑campaign updates and final performance reports. Keep tracking sheets and documentation clean, updated, and organized.

Requirements

• 1-3 years of experience in client servicing, account coordination, or digital media operations (agency or publisher background preferred).
• Strong communication and email etiquette.
• Excellent organization and time management skills.
• Ability to manage multiple live campaigns and follow structured processes.
• Understanding of social media publishing formats (Reels, Stories, TikTok, tagged content, boosting basics).
• A proactive mindset with strong follow‑up discipline and ownership mentality.