Client Relations Specialist, Associate/Senior Associate

Alvarez & Marsal; Riyad Al Khabra; On-site; SAR 180,000 - 240,000; Full time

Job summary

Alvarez & Marsal (A&M) is seeking a Client Relations Specialist based in Riyadh to drive day-to-day client registration and RFP activities as part of the Middle East team. You will coordinate across six entities, lead BD team huddles, and ensure accurate documentation and reporting of registrations and proposals.

You will work closely with Treasury and internal teams to manage bid timelines, provide operational support, and maintain data hygiene in CRM systems.

Qualifications

• Bachelor’s degree in business administration, Finance, Economics, or related discipline.
• 3–5 years of experience in bid/proposal management, business development activities, client relations operations, within professional services, consulting, or advisory firms.
• Professional proficiency in English and Arabic (written and verbal).
• Experience with portals such as Oracle, SAP Ariba, Etimad, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Hands-on experience with Salesforce or comparable CRM platforms, including pipeline reporting and data hygiene.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to produce clear operational reports and updates.
• KSA National applicants only.

Responsibilities

• Manage and delegate client registration and RFP management requests across all six current legal entities operating in the region.
• Lead the weekly BD team huddle to align priorities, pipeline updates, and coverage needs.
• Process client registration requests, refreshes, and renewals across all our CRM portals.
• Serve as the point of contact between clients and internal teams for meeting requests, clarification questions, and status updates.
• Ensure continuous and accurate documenting, tracking and reporting by team members and team reps of client registrations and RFP submissions.
• Oversee the management of bid and performance bond expiry timelines, coordinating extensions and renewals as required in collaboration with Treasury.
• Provide on-the-ground operational support, including the collection and facilitation of signed contracts and the collection and delivery of bid bonds.
• Provide backup coverage for Client Relations Coordinators and Assistants during peak workloads, leave, or absences.
• Support additional Client Relations and Business Development initiatives and undertake other ad hoc responsibilities as required.

Skills

English proficiency

Arabic proficiency

Bid/proposal management

Business development

Client relations operations

CRM platforms

Education

Bachelor’s degree in business administration, Finance, Economics, or related discipline

Tools

Oracle

SAP Ariba

Etimad

Salesforce

Microsoft Excel

PowerPoint

Job description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. Wetake a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape ourindustry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

A&M is rapidly growing in the Middle East and seeking to hire a Client Relations Specialist to be based in Riyadh. You will join the Client Relations team for the Middle East – a recently restructured and refocused function driving a more proactive, data-led approach to market engagement across the region. The team plays a central role in supporting client registration, RFP management, and pipeline visibility for regional leadership across the region. As Client Relations Specialist, you will be the operational engine of the Client Relations function – managing the day-to-day execution of client registration and RFP activities, leading and coordinating Client Relations Coordinators and Assistant. You will play a key role in translating Business Development(BD) strategy into reliable, well-orchestrated execution and ensuring operational excellence across the region.

How you will contribute

• Manage and delegate client registration and RFP management requests and tasks across all six current legal entities operating in the region
• Lead the weekly BD team huddle to align priorities, pipeline updates, and coverage needs
• Process client registration requests, refreshes, and renewals across all our CRM portals
• Serve as the point of contact between clients and internal teams for meeting requests, clarification questions, and status updates
• Ensure continuous and accurate documenting, tracking and reporting by team members and team reps of client registrations and RFP submissions
• Oversee the management of bid and performance bond expiry timelines, coordinating extensions and renewals as required in collaboration with Treasury
• Provide on-the-ground operational support, including the collection and facilitation of signed contracts and the collection and delivery of bid bonds
• Provide backup coverage for Client Relations Coordinators and Assistants during peak workloads, leave, or absences
• Support additional Client Relations and Business Development initiatives and undertake other ad hoc responsibilities as required.

Qualifications

• KSA National applicants only
• Bachelor’s degree in business administration, Finance, Economics, or a related discipline
• 3–5 years of experience in bid/proposal management, business development activities, client relations operations, within professional services, consulting, or advisory firms
• Professional proficiency in English and Arabic (written and verbal)
• Experience working with portalssuch as Oracle, SAP Ariba, Etimad, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Hands-on experience with Salesforce or comparable CRM platforms, including pipeline reporting and data hygiene.
• Proven experience overseeing business development and client relations operational delivery and coordinating across multiple work streams and stakeholders.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to produce clear operational reports and updates
• Excellent attention to detail and commitment to data accuracy across multiple trackers and client portal.

Your journey at A&M

We recognize thatour people are the driving force behind our success, which is why weprioritizeanemployee experience thatfosterseachperson’sunique professional and personal development. Our robustperformancedevelopment processpromotescontinuous learning,rewards your contributions, and fosters a culture of meritocracy.With top-notch training andon-the-joblearning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being,providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspectsof working at A&M. The possibilities are endless for high-performing and passionate professionals.