Claims Processing Agent - Freelance AI Trainer

Mindrift; Saudi Arabia; On-site; SAR 90,000 - 120,000; Full time

Job summary

Mindrift in Saudi Arabia is seeking an experienced candidate to design FNOL scenarios for testing agent robustness. You'll be responsible for creating and grading fraud-flagging scenarios while building subrogation test cases based on state-specific negligence rules.

The ideal candidate will have a degree in a related field, 3+ years of experience in insurance or claims, and strong written English skills. Familiarity with auto insurance and relevant credentials will be advantageous.

Qualifications

• 3+ years in insurance, claims, legal, or financial services.
• Familiarity with auto insurance coverage decisions.
• AIC, CPCU, CIFI, or SCLA credential is a plus.

Responsibilities

• Design scenarios to test agent robustness.
• Write and grade fraud-flagging scenarios.
• Build test cases applying state-specific negligence rules.

Skills

Insurance claims experience

Knowledge of negligence rules

Strong written English

Education

Degree in Insurance, Risk Management, Business Administration, or related field

Job description

Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness.

Write and grade fraud‑flagging scenarios using structured reason codes, late reporting, recently purchased policy, inconsistent damage for SIU referral.

Build subrogation test cases applying state‑specific negligence rules, comparative vs contributory, and assess likelihood of recovery.

Document test cases clearly with correct answers, policy citations, and payout calculations.

What we look for

• Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field.
• 3+ years of insurance, claims, legal, or financial services experience.
• Current or recent experience in claims & adjusting or adjacent roles.
• Familiarity with auto insurance coverage decisions, state‑specific negligence rules, and adjuster authority‑limit culture.
• AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands‑on experience is solid.
• Strong written English (C1+).