Credit Control & Collection Specialist

Amana Cooperative Insurance; Riyadh; On-site; SAR 70,000 - 120,000; Full time

Job summary

Amana Cooperative Insurance in Riyadh seeks a Credit Control specialist to monitor accounts receivable, pursue overdue balances, and issue statements. You will coordinate with internal teams to resolve disputes and support repayment plan negotiations in line with company policies.

The role requires strong communication, analytical thinking, and proficiency in Excel, with experience on Oracle or SAP. Fluency in Arabic and English is preferred, and a degree in accounting or finance is required.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2–4 years of experience in Credit Control, Accounts Receivable, or Collections.
• Experience in insurance or financial services sector preferred.
• Good understanding of receivables aging, credit risk, and collection processes.
• Familiarity with regulatory environment for insurance companies.
• Experience with ERP/accounting systems such as Oracle or SAP.
• Fluent in Arabic and English preferred.

Responsibilities

• Monitor customer, broker, and intermediary accounts for compliance with approved credit terms.
• Follow up on outstanding balances via calls, emails, and official correspondence.
• Issue payment reminders and periodic statements.
• Monitor aging receivables and escalate overdue accounts.
• Coordinate with internal departments to resolve invoice and payment disputes.
• Support repayment plan negotiations as needed.
• Prepare and maintain aging and collection reports.
• Maintain records of collection activities and customer communications.
• Comply with internal credit control procedures and regulatory requirements.
• Recommend accounts for provision or write-off per policy.

Skills

Strong communication & negotiation

Attention to detail

Analytical & problem solving

Prioritization & time management

Collection skills

Microsoft Excel

Arabic & English proficiency

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Oracle

SAP

Job description

• Monitor customer, broker, and intermediary accounts to ensure compliance with approved credit terms.


• Follow up on outstanding balances through calls, emails, and official correspondence.


• Issue payment reminders and periodic account statements.


• Monitor aging receivables and elevate overdue accounts when required.


• Coordinate with internal departments to resolve invoice and payment-related disputes.


• Support repayment plan negotiations where necessary.


• Prepare and maintain accurate aging and collection reports.


• Maintain up-to-date records of collection activities and customer communications.


• Support management and regulatory reporting requirements.


• Recommend accounts for provision or write-off in accordance with company policies.


• Ensure compliance with internal credit control procedures and applicable regulatory requirements.


• Strong communication and negotiation skills.


• Excellent attention to detail and accuracy.


• Strong analytical and problem-solving abilities.


• Ability to prioritize tasks and manage deadlines effectively.


• Proficiency in Microsoft Excel and financial reporting tools.


• Strong follow-up and collection skills.


• Ability to work collaboratively with internal and external stakeholders.


• Fluent in Arabic and English is preferred.

Qualifications & Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.


• 2-4 years of experience in Credit Control, Accounts Receivable, Collections, or a related role.


• Experience within the insurance or financial services sector is preferred.


• Good understanding of receivables aging, credit risk, and collection processes.


• Familiarity with the regulatory environment applicable to insurance companies.


• Experience working with ERP/accounting systems such as Oracle or SAP.