Cargo Recovery & Post-Flight Support Coordinator

Saudia Cargo; Jeddah; On-site; SAR 40,000 - 70,000; Full time

Job summary

Saudia Cargo is seeking an Assistant Officer Recovery & Post-Flight Support to coordinate cargo recovery operations, ensuring timely communication with customers and stakeholders and enforcing company policies. The role involves data research, processing inquiries, and coordinating with multiple parties for both in-kingdom and out-of-kingdom requests.

The ideal candidate holds a Bachelor’s degree in business administration or marketing and has 0–1 years of relevant experience.

Qualifications

• Must hold a Bachelor’s degree in business administration, marketing or related field.
• 0–1 years of experience in similar roles or fields is acceptable.

Responsibilities

• Coordinate cargo recovery operations and communicate with customers and stakeholders.
• Research data sources to analyze themes and trends relevant to recovery operations.
• Answer inquiries by clarifying information, researching, locating, and providing data.
• Clarify issues, explore options, implement solutions, and escalate when needed.
• Coordinate with customers, stations, and internal/external stakeholders for out-of-kingdom and in-kingdom requests.
• Collect customer feedback on recovery services and operations.
• Provide customers with timely updates on recovery status.
• Prepare comprehensive reports detailing actions, challenges, and resolutions.

Education

Bachelor’s degree in business administration, Marketing or related field

Job description

Saudia Cargo is seeking an Assistant Officer Recovery & Post-Flight Support to coordinate cargo recovery operations, ensuring timely communication with customers and stakeholders and enforcing company policies. The role involves data research, processing inquiries, and coordinating with multiple parties for both in-kingdom and out-of-kingdom requests.

The ideal candidate holds a Bachelor’s degree in business administration or marketing and has 0–1 years of relevant experience.