Business Development Executive Key Accounts

Urban Ridge Supplies; Eastern Province; On-site; SAR 120,000 - 180,000; Full time

Job summary

Urban Ridge Supplies is seeking a Business Development Executive in Saudi Arabia to support growth and customer relationships. You will handle inquiries, follow up on opportunities, and coordinate account activities within the Commercial Department.

You will maintain CRM discipline, update pipelines, and assist in preparing monthly reporting inputs to drive timely responses and ensure account continuity.

Qualifications

• Handles customer inquiries and follow-ups on opportunities.
• Maintains CRM records for leads, opportunities, meetings, and communications.
• Supports sales reporting and internal coordination for timely responses.

Responsibilities

• Manage customer inquiries and follow up on potential opportunities.
• Maintain and update all leads, opportunities, meetings, follow-up actions, and customer communications in CRM.
• Coordinate customer meetings, site visits and account follow-up activities.
• Follow up with customers on submitted quotations, pending decisions, and renewals.
• Support development of key accounts and identify upselling and cross-selling opportunities.
• Coordinate with Commercial Operations and Finance to ensure timely response to customer requirements.
• Support account continuity and maintain regular communication with assigned customers.
• Escalate any customer issues affecting opportunity progress or account continuity.
• Assist in preparing the Sales Pack and related monthly reporting inputs.
• Ensure full compliance with CRM discipline and reporting requirements.

Skills

CRM management

Lead management

Account coordination

Sales reporting

Tools

CRM software

Job description

Position Information

• Position Title: Business Development Executive
• Key Accounts: (not specified)
• Department: Commercial Department
• Reports To: Senior Business Development Manager

Job Purpose

To support business growth and customer relationship management by handling customer inquiries, following up on business opportunities, maintaining CRM discipline, coordinating account activities, and supporting sales reporting in line with the approved department structure.

Key Responsibilities

• Manage customer inquiries and follow up on potential business opportunities.
• Maintain and update all leads, opportunities, meetings, follow‑up actions, and customer communications in CRM.
• Coordinate customer meetings, site visits and account follow‑up activities.
• Follow up with customers on submitted quotations, pending decisions, and renewals.
• Support the development of key accounts and identify upselling and cross‑selling opportunities.
• Coordinate internally with Commercial Operations and Finance to ensure timely response to customer requirements.
• Support account continuity and maintain regular communication with assigned customers.
• Escalate any customer operational or coordination issues affecting opportunity progress or account continuity.
• Assist in preparing the Sales Pack and related monthly reporting inputs.
• Ensure full compliance with CRM discipline and reporting requirements.

Role Boundaries

The role does not include approval of discounts, special rates, or non‑standard terms. All quotations and contractual matters shall remain under the Commercial function and required approval process. The role shall focus on customer follow‑up, account coordination, business opportunity support and CRM management.

Expected Deliverables

Weekly

• Updated pipeline and account follow‑up status.
• Key customer meetings and follow‑up log.
• Top blockers affecting opportunities or account continuity.

Monthly

• Sales Pack inputs including pipeline movement.
• Won/lost opportunities and reasons.
• Key account updates.
• New opportunities and expected business volume.