Biometric Passport Admin — Process & Client Care

Want More; Makkah Region; On-site; SAR 43,000 - 58,000; Full time

Job summary

Want More in Mecca is seeking an experienced Administrator to manage the processing of biometric passports for clients, mainly Pakistani and African nationals, with a focus on accuracy and timely service. The role requires strong English communication, organization, and the ability to multitask in a fast-paced environment.

You will coordinate with government agencies, handle client inquiries, and maintain records.

Qualifications

• Minimum 2 years experience in administration or a similar role.
• Proficiency in English, both written and verbal.
• Knowledge of biometric passport regulations is preferred but not required.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Strong communication skills and ability to work well with others.

Responsibilities

• Coordinate with government agencies to ensure timely processing of biometric passports
• Manage client inquiries and provide excellent customer service
• Maintain accurate records of passport applications and payments
• Review documents for accuracy and completeness
• Communicate any updates or changes in passport regulations to clients
• Collaborate with team members to improve processes and efficiency

Skills

English proficiency

Multitasking

Attention to detail

Communication skills

Team collaboration

Job description

Want More in Mecca is seeking an experienced Administrator to manage the processing of biometric passports for clients, mainly Pakistani and African nationals, with a focus on accuracy and timely service. The role requires strong English communication, organization, and the ability to multitask in a fast-paced environment.

You will coordinate with government agencies, handle client inquiries, and maintain records.