Automation & Agent Specialist-DSD

Zahid Industries; Jeddah; On-site; SAR 150,000 - 230,000; Full time

Job summary

Zahid Industries in Jeddah is seeking an Automation & Agent Specialist to design, implement, and manage automation solutions and intelligent agents across the Zahid Group ecosystem. You will embed AI-driven efficiencies, optimize workflows, and support digital transformation initiatives while ensuring governance, security, and brand standards across deployments.

Collaborate with cross-functional teams, establish data-driven dashboards to measure ROI, and stay current with emerging automation

Qualifications

• Bachelor’s degree in CS, data analytics, or related field; RPA/AI certifications preferred.
• Strong understanding of automation frameworks and agent-based solutions.
• Experience with data analytics and integration principles.
• Arabic and English proficiency.
• 3+ years in automation development, AI projects, or digital transformation roles.

Responsibilities

• Develop and deploy automation workflows and intelligent agents.
• Integrate automation with enterprise systems; leverage Snowflake analytics.
• Design AI-enhanced workflows, prompts, style guides, and templates.
• Collaborate with cross-functional teams to embed AI tools across workflows.
• Establish governance and quality control for automation and AI outputs.
• Monitor ROI using dashboards and data insights; drive continuous improvement.
• Research emerging technologies in automation, AI agents, and creative AI tools.
• Train and support team members on best practices and ethical use.

Skills

Automation frameworks

Agent-based solutions

Data analytics

Integration principles

Education

Bachelor’s degree in Computer Science / Data Analytics

RPA / AI certifications preferred

Tools

Power Automate

UiPath

Salesforce

Infor

SAP SF

Zoho

Microsoft

Snowflake

Job description

Job Title: Automation & Agent Specialist - CoE

Posting Start Date: 02/04/2026

Job Location: JEDDAH

Job Description:

Job Summary

As an Automation & Agent Specialist, you will be responsible for designing, implementing, and managing automation solutions and intelligent agents to enhance productivity and streamline operations across Zahid Group ecosystem. You will play a key role in embedding AI-driven efficiencies, optimizing workflows, and supporting digital transformation initiatives.

Key Accountabilities

• Develop and deploy automation workflows and intelligent agents using platforms such as Power Automate, UiPath, Zoho Creator, and AI frameworks.
• Integrate automation and AI agents with enterprise systems and leverage Snowflake for analytics-driven optimization.
• Design and maintain AI-enhanced creative workflows, including prompt libraries, style guides, and templates for consistent content generation.
• Collaborate with cross-functional teams to embed AI tools into ideation, production, and campaign workflows, ensuring scalability and efficiency.
• Establish governance and quality control processes for automation and AI-generated outputs, ensuring compliance, security, and brand standards.
• Monitor performance and ROI of automation and AI initiatives, using dashboards and data insights to drive continuous improvement.
• Research and adopt emerging technologies in automation, AI agents, and creative AI tools to maintain future readiness.
• Train and support team members on best practices for automation and AI applications, fostering adoption and ethical use.

Knowledge, Skills and Aptitude

• Educational Qualifications and Certification: Bachelor’s degree in Computer Science, Data Analytics, or a related field. Certifications in RPA tools (UiPath, Power Automate) and AI/ML fundamentals preferred.
• Knowledge: Strong understanding of automation frameworks and agent-based solutions. Knowledge of data analytics and integration principles.
• Technical Skills: Familiarity with ZG platforms: Salesforce, Infor, SAP SF, Zoho, Microsoft. Proficiency in automation platforms (e.g. Power Automate, UiPath). Experience with agent development frameworks and APIs. Ability to design data-driven automation solutions using Snowflake.
• Language Skills: Arabic and English proficiency.
• Experience : Minimum of 3 years of Experiance in automation development, AI projects, or digital transformation roles. Hands-on experience in building and deploying automation workflows and agents.

Key Interactions

• Key Internal Contacts: CoE. DSD / Business Units.
• Purpose of Interaction: Meet or exceed CoE overall performance & strategy. Ensure the continuous alignment between business & DSD & solution.
• Key External Contacts: Partners / Vendors / Consultants
• Purpose of Interaction: Manage third party implementation, support, licensing, and contracts. Ensure the continuous compliance with regulations.
• Direct Reports: Associates