Assoc. Security Specialist, SOC

Lucid Motors; King Abdullah Economic City; On-site; SAR 89,000 - 156,000; Full time

Job summary

Lucid Motors in KAEC seeks a vigilant SOC Operator to monitor CCTV, access control, alarms, and communications; receive and triage incidents; and escalate promptly to ensure a safe production environment. You will maintain accurate logs, prepare incident and shift handover reports, and coordinate with field security, internal teams, and emergency responders during routine and emergency situations.

Fluency in Arabic and English, APCO-certified preferences, and a disciplined, collaborative

Qualifications

• Fluent in Arabic and English; able to communicate clearly in written and spoken form.
• Experience in Emergency Services, Dispatch Operations, SOC operations, or related field preferred.
• Familiar with CCTV monitoring, access control, alarms, and SOC best practices.

Responsibilities

• Monitor CCTV, access control, alarm systems, and other security platforms to maintain situational awareness and escalate abnormal conditions promptly.
• Receive, assess, document, and communicate emergency and non-emergency information per escalation procedures.
• Maintain incident logs, activity records, and emergency documentation for management review.
• Coordinate communications with field security personnel, internal departments, emergency responders, and external stakeholders during routine and emergency situations.
• Follow established emergency response plans, crisis management procedures, and SOC SOPs for AMP-2.
• Identify, document, and report security incidents and vulnerabilities in a timely manner.

Skills

Bilingual Arabic/English

Emergency services dispatch

CCTV monitoring

SOC operations

Communication skills

Report writing

Education

Associate degree + 6+ years experience

Job description

Position Overview

Supports daily SOC operations by monitoring CCTV, access control, alarm, and communication systems; receiving emergency and non-emergency calls; assessing incidents; and coordinating appropriate response actions. The role ensures timely escalation, accurate incident documentation, effective communication with field personnel and stakeholders, and compliance with established SOC procedures to support a safe and secure operating environment.

Key Responsibilities

• Report directly to the SOC Security Specialist and perform assigned operational duties in accordance with established SOC procedures at AMP-2.


• Monitor CCTV, access control, alarm systems, and other security platforms to maintain continuous situational awareness and escalade abnormal conditions promptly.


• Receive, assess, document, and communicate emergency and non-emergency information in accordance with established escalation procedures.


• Maintain accurate incident logs, activity records, emergency documentation, and operational reports.


• Prepare incident reports, shift handover reports, and supporting documentation for management review.


• Coordinate communications with field security personnel, internal departments, emergency responders, and external stakeholders during routine and emergency situations affecting AMP-2 operations.


• Monitor the operational status of CCTV, access control, communication systems, radios, emergency backup equipment, and other security technologies at AMP-2, and report malfunctions immediately.


• Maintain emergency contact lists, operational records, and emergency management documentation to support business continuity for AMP-2 operations.


• Collect, verify, and relay operational information to support incident response and emergency coordination within AMP-2.


• Support emergency response activities by maintaining effective communication and providing timely operational updates.


• Respond to requests from field personnel and internal stakeholders in a professional and timely manner.


• Follow established emergency response plans, crisis management procedures, and SOC Standard Operating Procedures applicable to AMP-2.


• Identify, document, and report security incidents, operational issues, equipment failures, and security vulnerabilities in a timely manner.


• Maintain the confidentiality of security information, investigations, and operational activities.


• Demonstrate professionalism, teamwork, accountability, and effective communication while contributing to SOC operational objectives.


• Perform other operational duties as assigned by the SOC Specialist or SOC Management.

Skills

• Strong verbal and written communication skills, with the ability to present information clearly and professionally to different levels of personnel.


• Reliable, punctual, and dependable in supporting shift-based SOC operations.


• Knowledge of emergency communication technologies, CCTV monitoring, access control, alarm systems, and SOC best practices within a manufacturing environment.


• Ability to remain calm, professional, and effective under pressure.


• Ability to prepare accurate reports, incident logs, and operational documentation.


• Ability to work collaboratively with security teams, internal departments, and external response agencies.


• High level of integrity and confidentiality when handling sensitive security information and operational matters.


• Ability to follow instructions, procedures, and escalation protocols accurately.


• Proficient computer skills, including data entry, electronic reporting, and operation of SOC-related systems.

Minimum Qualifications

• Associate degree with 6+ years of relevant experience.


• 2 years of experience in Emergency Services, Dispatch Operations, SOC operations, or a related field.


• APCO certifications are preferred, including Public Safety Telecommunicator, Fire Service Communications, or Emergency Medical Dispatch.


• Knowledge and experience in CCTV monitoring, preferably supported by relevant CCTV training or certification.


• Familiarity with applicable rules, regulations, policies, procedures, and general manufacturing plant operations.


• Fluency in Arabic and English is required.


• Strong oral and written communication skills in both Arabic and English.


• Experience in private security operations, SOC operations, emergency dispatch, or a related environment is preferred.