Area Visual Merchandiser

FashionUnited; Makkah Region; On-site; SAR 60,000 - 180,000; Full time

Job summary

FashionUnited is seeking an experienced Store Manager to oversee multiple stores in the Makkah region. You will drive sales through exceptional customer service, effective staff training, and strict adherence to SOPs and brand standards.

You will lead recruitment, training, merchandising, and inventory control while coaching staff to meet and exceed performance targets. A strong emphasis on leadership and operational excellence is required to maximize store profitability.

Qualifications

• Oversee recruiting, hiring and training needs of the store.
• Orient new employees to Apparel Store Operations.
• Drive customer-service excellence to maximize sales.
• Represent the brand to maximize store sales via exceptional service.
• Adhere to SOPs, policies and loss prevention guidelines.
• Implement Visual Merchandising guidelines across all stores.
• Monitor inventory movement and shrinkage.
• Recruit and train staff on sales techniques and teamwork.
• Evaluate performance and coach staff for improved results.
• Communicate business drivers and operational needs to management.

Responsibilities

• Achieve performance metrics such as units per transaction and average transaction value.
• Set store sales targets to maximize profitability.
• Conduct regular staff meetings to align on goals.
• Maintain and enhance customer service standards across stores.
• Ensure compliance with SOPs and loss prevention guidelines.
• Oversee Visual Merchandising execution and inventory movement.
• Recruit and train staff on sales techniques and customer service.

Job description

POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores

• Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
• Orient the new employees to Apparel Store Operations
• Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Key Responsibilities

• Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
• Set store sales target to maximize the sales and profitability.
• Ensure scheduled staff meetings are conducted on a regular basis.
• Maintain and enhance the standards of customer service at all the stores.
• Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees.
• Oversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times.
• Monitor the inventory movement.
• Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
• Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
• Interpret and make decision on operations and visual standards based on store and client’s needs.
• Communicate business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team and Corporate Office as required.
• Responsible for assessing additional training needs required for optimal performance within the store.

Product & Supply Chain, Retail Management & In-store