Store Manager

Apparel Group; Riyadh; On-site; SAR 42,000 - 60,000; Full time

Job summary

Apparel Group is seeking a store supervisor in Riyadh to drive daily sales and uphold brand standards. You will guide staff, manage rosters and stock, and ensure excellent customer service in a dynamic retail environment.

The role requires fashion knowledge, strong leadership, and the ability to maintain VM standards and loss prevention practices.

Qualifications

• Experience delivering strong customer service and achieving sales targets.
• Ability to keep up-to-date fashion product knowledge and trends.
• Experience managing stock, stockrooms and inventory accuracy.
• Proven team supervision and staff scheduling abilities.
• Familiarity with brand standards and loss prevention practices.

Responsibilities

• Brief and guide staff on daily/weekly/monthly sales targets.
• Keep knowledge of product and fashion directives to respond to customer needs.
• Ensure stock levels are maintained and stockrooms are organized.
• Apply store procedures and ensure policy adherence by staff.
• Use creative techniques to achieve or exceed store sales targets.
• Audit store administration weekly and resolve discrepancies.
• Manage daily roster, leave and staff grievances.
• Maintain visual merchandising standards per VM guidelines.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Supervise store and provide feedback to Area Manager about staff and products.
• Maintain store security awareness and brand protection.
• Stay updated on group brands for suggestive selling.
• Oversee end-to-end store operations and stand for extended hours.

Skills

Customer service

Sales target achievement

Visual merchandising

Stock control

Team supervision

Roster management

Job description

Position Objective

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting