Arabic Online Customer Support Specialist

BlueDynamics; Dammam; On-site; SAR 38,000 - 46,000; Full time

Job summary

BlueDynamics in Al Hufuf, Saudi Arabia, is seeking an Online Consultant to support clients through online platforms in Arabic. You will communicate via email, chat and video conferences to understand needs and provide product guidance. Responsibilities include documenting interactions and working with teammates to ensure high customer satisfaction.

The role emphasizes strong Arabic communication, customer service experience, and the ability to work both independently and as part of a team.

Qualifications

• Arabic fluency in spoken and written form.
• Experience in customer service or sales is preferred.
• Familiar with email, chat, and video conferencing tools.
• Strong problem-solving and quick-thinking abilities.
• Ability to work independently and in a team environment.

Responsibilities

• Communicate with clients via email, chat, and video conferencing to understand needs and provide solutions.
• Offer guidance and advice on our products or services.
• Respond promptly to client inquiries and resolve issues or complaints.
• Keep accurate records of client interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.

Skills

Arabic communication

Customer service

Problem-solving

Team collaboration

Independent work

Tools

Email

Video conferencing

Chat platforms

Job description

BlueDynamics in Al Hufuf, Saudi Arabia, is seeking an Online Consultant to support clients through online platforms in Arabic. You will communicate via email, chat and video conferences to understand needs and provide product guidance. Responsibilities include documenting interactions and working with teammates to ensure high customer satisfaction.

The role emphasizes strong Arabic communication, customer service experience, and the ability to work both independently and as part of a team.