Applications Integrations Systems Analyst (2023641)

Nahdi Medical Co.; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Nahdi Medical Co. in Jeddah seeks an IT Applications Specialist to implement and deploy software, support staff, ensure regulatory compliance and data security, and analyze data for operational insights to improve healthcare delivery.

The role includes monitoring application performance, safeguarding patient privacy, coordinating with pharmacists and insurers, and exploring AI-driven tools and telepharmacy to stay ahead in retail IT.

Qualifications

• BSc in IT or related field required; MIS design preferred.
• Experience in IT applications within retail or healthcare-related industry preferred.
• Proficiency with store applications and retail systems; strong SQL/Java/Python/.NET skills.

Responsibilities

• Support development or customization of applications to meet retail/healthcare needs.
• Provide Level 2 support ensuring issues meet SLAs and internal customer needs.
• Analyze end-user requirements and design solutions to improve patient care and operational efficiency.
• Assist in implementing software updates with minimal disruption to operations.
• Collaborate with vendors for specialized application support and ensure tool alignment with business needs.
• Monitor application performance and identify improvement opportunities in a fast-paced retail environment.
• Ensure patient privacy and data protection best practices are followed across applications.
• Stay updated on IT and pharmacy tech advances, including telepharmacy and AI-driven tools.

Skills

SQL

Java

Python

.NET

Store applications

Tableau

Power BI

Education

BSc in IT (MIS Systems Design) or related field

Tools

SQL Server

Oracle

MySQL

SAP

Salesforce

Windows

Linux

Job description

Job Description

Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, to support aligning IT solutions with clinical needs and improve healthcare delivery.

Job Description

Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, to support aligning IT solutions with clinical needs and improve healthcare delivery.

Accountabilities

• Support in developing new applications or customizing existing ones to meet the unique needs of the retail industry, for assigned applications.
• Act as level 2 support for assigned applications with end users making sure any bugs or errors are resolved within agreed SLAs to meet internal customer needs.
• Analyzing the specific requirements of end users and support in designing solutions that meet their needs and streamline required processes, improve patient care, and enhance operational efficiency.
• Support in the implementation of new software applications or major updates on assigned applications, ensuring minimal disruption to daily operations and compatibility with existing systems. Utilize IT data for analysis and reporting purposes, to use to spot areas of development or any operating inefficiencies.
• Collaborating with vendors that provide specialized applications support, ensuring that these tools meet the specific needs of the end user.
• Continuously monitor the performance of applications, ensuring they meet the demands of a fast-paced retail environment and identifying areas for improvement.
• Ensuring patient privacy is maintained in all applications, with strict adherence to confidentiality and data protection best practices to maintain patient privacy.
• Staying abreast of technological advancements in both the IT and pharmacy sectors, exploring innovative solutions like tele pharmacy, mobile health apps, and AI-driven tools to stay updated with technological advancements and explore innovative solutions.
• Collaborating with pharmacists, healthcare providers, and insurance companies to ensure that IT solutions align with business needs and facilitate effective healthcare delivery

Work Environment

• Indoors : 100%
• Outdoors: 0%
• Working Days : 5 Working Days
• Days off : 2 Days Off
• Working Hours : 8:00 AM – 6:00 PM (1 hour break)

Job Requirements

• Education
• BSc in IT (preferably in MIS Systems Design) or related field.
• Experience
• 3+ years in an IT applications function with preference for retail or related industry.
• Computer Skills
  • Proficiency in specific store applications and general retail systems.
  • Proficiency in languages such as SQL, Java, Python, or .NET
  • Skills in database technologies like SQL Server, Oracle, MySQL
  • Knowledge of various phases of SDLC
  • Familiarity with common ERP and CRM platforms, such as SAP, Oracle, Salesforce
  • Experience with BI tools like Tableau, Power BI
  • Understanding of various operating systems like Windows, Linux
• Languages
• English - Arabic