Application Specialist

Sysmex Europe SE; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Education allowance for children

Mobile and gym allowances

Relocation assistance

Job summary

Sysmex Saudi Arabia is seeking an Application Specialist to deliver training and technical support for Haematology and Haemostasis solutions. The role includes instrument installations, validation, and go-live activities across Saudi Arabia.

You will conduct proactive customer visits, build strong relationships with stakeholders and KOLs, and collaborate with Sales, Service and Product teams to ensure customer satisfaction. Travel within the Kingdom is required.

Qualifications

• Bachelor’s degree in Medical Laboratory Science or related discipline.
• Minimum 2 years of relevant laboratory or diagnostics experience.
• Experience in Haematology and/or Haemostasis is preferred.
• Excellent communication and presentation skills in Arabic and English.

Responsibilities

• Deliver application training and technical support for Haematology and Haemostasis solutions.
• Support instrument installations, method verification, validation and go-live activities.
• Conduct proactive customer visits and follow up on application-related requirements.
• Build strong relationships with customers, key stakeholders and KOLs.
• Collaborate with Sales, Service and Product Management teams to ensure customer satisfaction.
• Support workshops, scientific activities and continuous improvement initiatives.

Skills

Arabic language

English language

Communication skills

Education

Bachelor’s degree in Medical Laboratory Science

2+ years laboratory/diagnostics experience

Job description

Sysmex Corporation supports healthcare professionals around the world in lighting the way with diagnostics - offering a comprehensive range of innovative medical diagnostic products and solutions. Across the fields of haematology, urinalysis, hemostasis, life science, flow cytometry, essential healthcare, and immunochemistry, Sysmex combines dependable and user-friendly instruments, high-quality reagents, smart software, and reliable service and support.

Sysmex LLC, located in Riyadh, Saudi Arabia, is a subsidiary of Sysmex Corporation, Kobe, Japan. From our offices in Riyadh & Jeddah, we proudly serve customers across the Kingdom, supporting healthcare professionals with advanced diagnostic technologies and expertise that contribute to better patient care.

As one of the world’s leading diagnostic companies, Sysmex operates in more than 190 countries and regions, employing over 10,000 people globally. We are consistently recognized for our commitment to innovation, quality, and collaboration.

At Sysmex Saudi Arabia, our strength lies in our people — a diverse team of professionals united by purpose, collaboration, and a shared commitment to excellence. We take pride in fostering an environment where innovation is encouraged, learning is continuous, and every individual is empowered to make a meaningful impact in advancing healthcare across the Kingdom.

Job Description Application Specialist

Your role in the healthcare journey

• Deliver application training and technical support for Haematology and Haemostasis solutions.
• Support instrument installations, method verification, validation and go-live activities.
• Conduct proactive customer visits and follow up on application-related requirements.
• Build strong relationships with customers, key stakeholders and KOLs.
• Collaborate with Sales, Service and Product Management teams to ensure customer satisfaction.
• Support workshops, scientific activities and continuous improvement initiatives.

Your profile to shape the future of healthcare

• Bachelor’s degree in Medical Laboratory Science or a related discipline.
• Minimum 2 years of relevant laboratory or diagnostics experience.
• Experience in Haematology and/or Haemostasis is preferred.
• Excellent communication and presentation skills in Arabic and English.
• Valid driving licence and willingness to travel within Saudi Arabia

What we offer

We are an aspiring company group where respect and trust form the foundation for cooperation and communication within Sysmex.

Culture & Cooperation

An appreciative work environment, open corporate culture, flat hierarchies, and an inclusive, caring atmosphere. Working in an innovative and international environment within a broad learning and development landscape at our Sysmex Academy; after-work events encourage internal networking and collaboration.

Work-Life Balance

Flexible working through flexible hours and a hybrid model. 30 days of annual leave.

Additional Benefits

We provide a comprehensive benefits package that supports employees’ wellbeing and families, including medical insurance coverage, education allowance for children, mobile and gym allowances, and relocation assistance.

Social Responsibility

Various opportunities to get involved in sustainability and charity initiatives, promoting climate-friendly and responsible use of resources.

Key Facts

Workplace Model: Field-based | Employment Type: Full-Time |Weekly Hours: 40