ACCOUNT EXECUTIVE

Napco; Dammam; On-site; SAR 120,000 - 180,000; Full time

Job summary

Napco is seeking a proactive Account Support professional to facilitate customer visits and help drive sales in the Eastern Province. You will relay visit outcomes to the Account Manager and assist in securing orders.

You will identify customer needs, suggest solutions, and evaluate complaints while contributing to sales forecasting and cross-selling opportunities. This on-site role requires strong communication and relationship-building skills.

Responsibilities

• Conduct customer visits when assigned, and relay outcome of visit to Account Manager.
• Follow up with assigned customers to assist Account Manager in securing sales orders.
• Assist Account Manager in identifying customer needs and propose possible solutions.
• Assist Accounts Manager in evaluating and analyzing customer complaints.
• Provide input to Accounts Manager regarding forecast in order to assist where applicable.
• Identify any cross-selling opportunities within the assigned accounts and suggest to Accounts Manager.
• Collect payments to maintain receivables aging and DSO ratios within the approved credit limits.
• Assist Accounts Manager in converting assigned prospects to Marketing Qualified Prospects (MQPs), and later into customers.
• Collect feedback on competitor activities from the field, and relay to Accounts Manager to build and update competitor profile.
• Seek new ideas and remain updated on latest trends, technologies and processes within the field.

Job description

JOB RESPONSIBILITIES & TASKS Duties include but are not limited to:

• Conduct customer visits when assigned, and relay outcome of visit to Account Manager.
• Follow up with assigned customers to assist Account Manager in securing sales orders.
• Assist Account Manager in identifying customer needs and propose possible solutions.
• Assist Accounts Manager in evaluating and analyzing customer complaints.
• Provide input to Accounts Manager regarding forecast in order to assist where applicable.
• Identify any cross-selling opportunities within the assigned accounts and suggest to Accounts Manager.
• Collect payments to maintain receivables aging and DSO ratios within the approved credit limits.
• Assist Accounts Manager in converting assigned prospects to Marketing Qualified Prospects (MQPs), and later into customers.
• Collect feedback on competitor activities from the field, and relay to Accounts Manager to build and update competitor profile.
• Seek new ideas and remain updated on latest trends, technologies and processes within the field.