2nd-Line IT Support Engineer (Windows/Mac/Linux)

Confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology services company is looking for an IT Support Administrator in Riyadh to ensure smooth IT operations for all employees. Key responsibilities include installing hardware, providing desktop support across various platforms, and troubleshooting technical issues. Candidates should possess a degree in IT or a related field, relevant certifications like MCSE or CCNA, and at least 3 years of experience in IT support. Strong communication and problem-solving skills are essential. This role offers opportunities for professional growth in a collaborative environment.

Qualifications

• Degree in IT, Computer Science, or a relevant field.
• Should have certifications like MCSE, MCSA, RHCE, or CCNA.
• 3+ years experience in IT support.

Responsibilities

• Install and configure computer hardware, software, systems, networks.
• Provide desktop support (Windows/Mac/Linux) and maintain systems.
• Respond to service issues and requests via helpdesk ticket system.

Skills

Technical support

Troubleshooting in Windows/Mac/Linux

Networking concepts

Helpdesk ticketing systems

Communication skills

Education

Degree in IT, Computer Science, or relevant field

Tools

MCSE

MCSA

RHCE

CCNA

ManageEngine products

Office 365

Job description

A technology services company is looking for an IT Support Administrator in Riyadh to ensure smooth IT operations for all employees. Key responsibilities include installing hardware, providing desktop support across various platforms, and troubleshooting technical issues. Candidates should possess a degree in IT or a related field, relevant certifications like MCSE or CCNA, and at least 3 years of experience in IT support. Strong communication and problem-solving skills are essential. This role offers opportunities for professional growth in a collaborative environment.