24/7 NOC Engineer for Real-Time Network Reliability

2P Perfect Presentation; Makkah Region; On-site; SAR 78,000 - 156,000; Full time

Job summary

2P Perfect Presentation is seeking a NOC Engineer in Saudi Arabia to monitor networks and systems in real time, respond to alerts, and coordinate timely resolutions. The role emphasizes incident management, documentation, and adherence to escalation procedures in a fast-paced environment.

Ideal candidates bring 1-3 years of NOC/IT operations experience, a Bachelor's degree in CS/IT, and relevant certifications such as CompTIA Network+ and ITIL Foundation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in Network Operations Center, IT Operations, or related roles.
• Certifications: CompTIA Network+, ITIL Foundation, or equivalent.
• Strong analytical and communication skills and ability to work under pressure.

Responsibilities

• Continuously monitor network systems, infrastructure, and applications to detect anomalies and service interruptions.
• Respond promptly to system alerts and troubleshoot incidents to maintain service availability.
• Escalate unresolved issues to relevant internal teams or external vendors when required.
• Ensure compliance with incident response and escalation procedures.
• Accurately document incidents, troubleshooting activities, and resolutions within the ticketing system.
• Prepare and submit incident reports to the Network Manager or relevant stakeholders.
• Maintain proper escalation records and ensure timely communication during incidents.
• Support and execute additional tasks and projects assigned by management within the required timelines.

Skills

Network monitoring

Incident management

Troubleshooting

Communication

Team collaboration

24/7 availability

Education

Bachelor's in CS/IT

CompTIA Network+

ITIL Foundation

Equivalent certifications

Tools

Ticketing system

Job description

2P Perfect Presentation is seeking a NOC Engineer in Saudi Arabia to monitor networks and systems in real time, respond to alerts, and coordinate timely resolutions. The role emphasizes incident management, documentation, and adherence to escalation procedures in a fast-paced environment.

Ideal candidates bring 1-3 years of NOC/IT operations experience, a Bachelor's degree in CS/IT, and relevant certifications such as CompTIA Network+ and ITIL Foundation.