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Hostess
Résumé du poste
A luxury hotel in Doha is hiring an experienced hostess to welcome guests, manage reservations, and ensure excellent customer service. The ideal candidate should have previous experience as a host, strong communication skills, and a hospitality background. This role requires working in shifts and maintaining a welcoming environment for guests.
Qualifications
- Previous work experience as a Host/Hostess.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
Responsabilités
- Welcome guests to the venue.
- Manage reservations and monitor waiting lists.
- Coordinate with wait staff about available seating.
Connaissances
Formation
We are looking for an experienced hostess for a luxury hotel in Doha.
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitresss name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers queries
- Assist wait staff as needed
- Previous work experience as a Host/Hostess
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.