Hostess

Crew Life at Sea; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A luxury hotel in Doha is hiring an experienced hostess to welcome guests, manage reservations, and ensure excellent customer service. The ideal candidate should have previous experience as a host, strong communication skills, and a hospitality background. This role requires working in shifts and maintaining a welcoming environment for guests.

Qualifications

• Previous work experience as a Host/Hostess.
• Familiarity with health and safety regulations.
• Experience in managing reservations.

Responsibilities

• Welcome guests to the venue.
• Manage reservations and monitor waiting lists.
• Coordinate with wait staff about available seating.

Skills

Customer-service skills

Excellent communication skills

Organizational skills

Education

High school diploma

Hospitality certification

Job description

We are looking for an experienced hostess for a luxury hotel in Doha.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitresss name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers queries
• Assist wait staff as needed

Qualifications

• Previous work experience as a Host/Hostess
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus