Waitress

AccorHotel; Doha; On-site; QAR 33,000 - 56,000; Full time

Job summary

AccorHotel is seeking a hospitality-oriented Server/Waiter in Doha, Qatar to deliver friendly, engaging service and help guests navigate the menu. You will assist with all outlet tasks, operate the POS system, and ensure adherence to safety and sanitation standards while maintaining composure in a fast-paced environment.

The role emphasizes teamwork, reliability, and strong communication to enhance guest experiences and uphold AccorHotel's service standards.

Qualifications

• Excellent customer-facing skills and friendliness during service.
• Strong communication and interpersonal abilities.
• Ability to work cohesively as part of a team and support colleagues.
• Knowledge of POS systems and basic menu item descriptions is advantageous.
• Good organizational skills and the ability to follow service standards.
• Ability to handle fast-paced service while remaining calm.

Responsibilities

• Consistently offer a professional friendly greeting and engaging service.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Understand the Server's tasks in the outlet and support the team.
• Understand shift end reports and POS system usage.
• Follow outlet policies, procedures and service standards.
• Follow safety and sanitation policies when handling food and beverages.

Skills

Customer service

Communication

Teamwork

POS knowledge

Food safety

Problem solving

Reliability

Calm under pressure

Tools

POS System

Job description

• Consistently offer a professional friendly greeting and engaging service
• Understand the Server s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items garnishes contents and preparation methods
• Follow outlet policies procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Previous service experience is an asset
• Knowledge about Point of Sale System is an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remain calm and courteous at all times