Waiter/ Waitress

Wyndham Hotels & Resorts EMEA; Doha; On-site; QAR 45,000 - 67,000; Full time

Job summary

Wyndham Hotels & Resorts EMEA in Doha is seeking a professional Waiter/Waitress to deliver outstanding guest service in our restaurant. You will present menus, answer questions, and offer recommendations, while ensuring timely delivery of meals and beverages.

You will take orders with Micros, communicate clearly with the kitchen about guest preferences, and help maintain a spotless dining area in line with safety regulations. Two years’ experience is preferred.

Qualifications

• High school Certificate required.
• Two years’ experience in same job role.
• Good communication and customer service skills.
• Passionate about Hospitality.
• Extrovert personality.

Responsibilities

• Greet and seat guests as they enter the restaurant.
• Present menus, answer questions about menu items, and offer recommendations.
• Take accurate food and drink orders using a POS system (Micros).
• Communicates with the kitchen about the orders and being very clear about special wishes of guests.
• Ensure timely delivery of meals and drinks.
• Check in with guests to ensure satisfaction with their meal and provide additional assistance as needed.
• Process payments, issue receipts, and handle cash or card transactions.
• Keep tables clean and ensure the dining area is tidy at all times.
• Follow all health & safety, food safety and hygiene regulations and hotel procedures.
• Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage.
• Support with opening and closure procedures.
• Takes reservations, in corporation with the supervisor and hostess/host, if necessary, because of special requests of the guest.
• Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
• Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
• Any other reasonable duties assigned by hotel management.

Skills

Communication skills

Extrovert personality

Education

High school certificate

Job description

Summary

The Waiter/ Waitress is responsible for providing outstanding service to restaurant guests. This includes presenting menu options, offering recommendations when needed, serving food and beverages, and addressing any guest inquiries.

Summary

The Waiter/ Waitress is responsible for providing outstanding service to restaurant guests. This includes presenting menu options, offering recommendations when needed, serving food and beverages, and addressing any guest inquiries.

Key Responsibilities

• Greet and seat guests as they enter the restaurant.
• Present menus, answer questions about menu items, and offer recommendations.
• Take accurate food and drink orders using a POS system (Micros).
• Communicates with the kitchen about the orders and being very clear about special wishes of guests.
• Ensure timely delivery of meals and drinks.
• Check in with guests to ensure satisfaction with their meal and provide additional assistance as needed.
• Process payments, issue receipts, and handle cash or card transactions.
• Keep tables clean and ensure the dining area is tidy at all times.
• Follow all health & safety, food safety and hygiene regulations and hotel procedures.
• Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage like linen, glasswork etc.
• Support with opening and closure procedures.
• Takes reservations, in corporation with the supervisor and hostess/host, if necessary, because of special requests of the guest.
• Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
• Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
• Any other reasonable duties assigned by hotel management.

Experience, Certification & Education

• High school Certificate required.
• Two years’ experience in same job role.
• Good communication and customer service skills.
• Passionate about Hospitality.
• Extrovert personality.