Waiter / Waitress

ENNISMORE; Doha; On-site; QAR 39,000 - 84,000; Full time

Job summary

ENNISMORE in Doha is seeking a skilled Food & Beverage service professional to ensure guests receive exceptional service. You will know all menu items, describe specials, and handle VIP arrivals with poise and courtesy.

You will present children’s menus when appropriate and relay information to guests concisely. Primary duties include using the POS system to ring up sales, print checks, close checks, and complete cash-out procedures while maintaining a clean, safe, and well-organised dining

Qualifications

• Excellent communication skills.
• Hands-on and proactive approach.
• Able to work autonomously and as part of a team.
• Passion for food and beverage.
• Excellent time management.
• Strong organisational skills.

Responsibilities

• Read daily events to acknowledge VIP arrivals.
• Present children’s menus when appropriate and describe specials.
• Serve and clear food and beverage items professionally.
• Utilise POS system to ring up sales, print checks, close checks and cash-out.
• Maintain cleanliness and safety of service areas and equipment.
• Assist other outlets during peak hours when needed.

Skills

Excellent communication

Hands on

Autonomous work

Teamwork

Time management

Organisational skills

Job description

Read daily events to acknowledge any VIP s arrivals Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked Present children s menus when appropriate and describe specials and alternative cuisine Serve and clear food and beverage items in an unobtrusive and professional manner Utilize the POS system to ring up sales print checks close checks and complete cash-out procedures Carry trays bus and reset tables with linen china glass and silver Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved Follow cash and credit card procedures according to the guidelines of the accounting department Maintain a clean neat and orderly restaurant throughout service Polish silver refill salt pepper and sugar creamers etc Ensure that work station is stocked with appropriate condiments at all times Report any guest comments regarding food and beverage to manager Conscientious handling and maintenance of operating equipment Learn and adhere to safety sanitation and hygiene policies Maintain good working relationships with colleagues and all other departments Maintain complete knowledge of all F amp B services outlets and hotel services features Perform opening closing side duties as assigned and set all tables according to standards Report to manager any kinds of deviation from set standard and procedures Ensure that all service and storage areas are kept safe and clean Help minimize waste neglect breakages and mishandling of supplies and equipment Carry out light cleaning and maintenance of the outlet Assist other Food amp Beverage Outlets in their operations during peak hours if needed

Qualifications

Excellent communication skillsHands on and proactive approachAble to work autonomously and as part of a teamPassion for food and beverageExcellent time managementStrong organisational skills