Waiter

Cipriani Restaurant Doha; Doha; On-site; QAR 42,000 - 58,000; Full time

Job summary

247 Media Limited in Doha, Qatar is seeking a friendly Waiter/Waitress to greet guests, take orders, and deliver food and beverages with attentiveness and courtesy. You will explain menu items, accommodate dietary notes, and collaborate with the kitchen to ensure orders are accurate and timely.

The role requires a customer-focused approach, ability to multitask in a fast-paced setting, and a willingness to work shifts including weekends.

Qualifications

• Experience in front-of-house customer service is preferred.
• Ability to describe menu items and answer questions about ingredients.
• Aptitude for up-selling and recommending specials to guests.
• Strong communication with kitchen and fellow staff is important.

Responsibilities

• Greet and escort customers to their tables.
• Present menus and provide detailed information on portions and ingredients.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day's specials and suggest recommendations.
• Take accurate food and drink orders using POS or memorization.
• Check customers' IDs to ensure age requirements if applicable.
• Communicate order details to the Kitchen Staff and ensure timely delivery.
• Serve food and drinks and ensure presentation is up to standard.
• Maintain a tidy dining area and arrange table settings.
• Deliver checks and process payments; handle guest inquiries.

Skills

Customer service

Menu knowledge

Upselling

Team player

Communication

Tools

POS Software

Job description

Job brief

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we'd like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests