Waiter/Waitress

Kempinski; Doha; On-site; QAR 30,000 - 54,000; Full time

Job summary

Kempinski in Doha, Qatar seeks an experienced Waiter/Waitress to deliver flawless, high-end dining experiences in a luxury setting. You will master menu knowledge, wine pairings, and refined service techniques to elevate each guest interaction.

The role requires pro-level poise, exceptional communication, and the ability to anticipate guest needs during long, sophisticated service. Permanent, full-time position in a renowned establishment.

Qualifications

• Experience: Proven experience waiting tables in an upscale, fine-dining, or Michelin-starred environment.
• Knowledge: Strong understanding of fine wines, spirits, premium ingredients, and classic culinary terminology.
• Soft Skills: Exceptional poise, refined communication, emotional intelligence to read guest cues, and calm under pressure.
• Grooming & Presentation: Immaculate personal presentation and adherence to strict uniform standards.
• Physical Stamina: Ability to stand and walk gracefully for long shifts while carrying heavy trays and large wine buckets.

Responsibilities

• Menu and Beverage Expertise: Maintaining exhaustive knowledge of the menu, ingredients, and pairings.
• Synchronized & Formal Service: Executing precise service from the left, clearing from the right, and synchronized table drops.
• Guest Experience Management: Reading the table to tailor service to the guests’ vibe and anticipate needs.
• Upselling & Guidance: Guiding guests through the menu and premium pairings to enhance the check size.
• Liaison Between Front & Back of House: Communicating with the kitchen on dietary restrictions and order modifications.
• Polishing & Setup: Ensuring silverware, glassware, and porcelain are spotless and aligned.

Skills

Upselling

Customer service

Communication

Attention to detail

Poise under pressure

Job description

Waiter/Waitress

Application Deadline: 30 November 2026

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Qatar - Doha

Description

A Waiter is responsible for delivering an flawless, highly sophisticated culinary experience to guests. In a high-end restaurant, service is treated as an art form; it requires deep culinary knowledge, flawless etiquette, and the ability to anticipate guest needs before they arise.

Key Responsibilities

• Menu and Beverage Expertise: Maintaining an exhaustive knowledge of the menu, including ingredients, preparation techniques, culinary origins, potential allergens, and wine or cocktail pairings.
• Synchronized & Formal Service: Executing precise service techniques, such as serving from the left, clearing from the right, pouring water and wine flawlessly, and carrying out synchronized table drops where all guests are served at the exact same moment.
• Guest Experience Management: Reading the table to tailor the service style to the guests' vibe (e.g., a celebratory anniversary vs. a quiet business dinner). Anticipating needs quietly - such as replacing dropped napkins instantly or crumbing the table between courses.
• Upselling & Guidance: Guiding guests through the menu, explaining chef tasting menus, and confidently recommending premium pairings, aperitifs, and digestifs to enhance the check size and the guest experience.
• Liaison Between Front & Back of House: Communicating seamlessly with the kitchen (expo) regarding special dietary restrictions, pacing requests, and precise order modifications.
• Polishing & Setup: Ensuring every piece of silverware, crystal glassware, and porcelain plate is completely spotless and perfectly aligned according to strict fine-dining geometry.

Skills, Knowledge and Expertise

• Experience: Proven experience waiting tables in a upscale, fine-dining, or Michelin-starred environment.
• Knowledge: Strong understanding of fine wines, spirits, premium ingredients (e.g., truffles, caviar, specific beef cuts), and classic culinary terminology.
• Soft Skills: Exceptional poise, refined communication skills, emotional intelligence to read guest cues, and the ability to remain completely calm under pressure.
• Grooming & Presentation: Immaculate personal presentation and adherence to strict uniform and grooming standards.
• Physical Stamina: Ability to stand and walk gracefully for long shifts while carrying heavy silver trays, balanced plates, or large wine buckets.