Vertical Ops Leader: Scale Grocery, Laundry & Tickets

Employment; Lusail; On-site; QAR 437,000 - 655,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Builder's Playground

Flexible Time Off

Agile Everything

Job summary

Snoonu is seeking a Vertical Operations Director to own and scale the operational performance of grocery, laundry, ticketing, and future verticals in Qatar. The role emphasizes clear ownership, strong execution, high service quality, and profitable growth while maintaining Snoonu’s customer obsession and standards.

You will build scalable operating models, improve unit economics, and drive cross-functional execution across product, logistics, and finance to ensure readiness for growth in Qatar

Responsibilities

• Own the operational performance of grocery, laundry, ticketing, and other verticals within Snoonu.
• Build scalable operating models and improve unit economics across verticals.
• Ensure clear ownership, high service quality, and profitable growth while upholding customer obsession and standards.
• Lead cross-functional collaboration with product, logistics, and finance teams to solve issues.
• Define SOPs, SLAs, and governance for each vertical and ensure readiness for future launches.

Job description

Snoonu is seeking a Vertical Operations Director to own and scale the operational performance of grocery, laundry, ticketing, and future verticals in Qatar. The role emphasizes clear ownership, strong execution, high service quality, and profitable growth while maintaining Snoonu’s customer obsession and standards.

You will build scalable operating models, improve unit economics, and drive cross-functional execution across product, logistics, and finance to ensure readiness for growth in Qatar