Team Lead Account Management Delivery Hero Sales 09:09

AimGulf; Doha; On-site; QAR 255,000 - 400,000; Full time

Job summary

Delivery Hero Doha seeks an Account Management Team Lead to coach a team of account managers, manage key restaurant partners, and grow partner revenue. You will lead by example through managing your own portfolio and driving business and talabat growth.

You will guide the team in pitching, negotiation, and building long-term relationships while ensuring targets are met and reporting on performance. Strong CRM skills and a proactive, ownership mindset are essential.

Qualifications

• 5+ years of experience in sales or account management.
• Ability to coach and lead a team to achieve targets.
• Strong communication and relationship-building skills.

Responsibilities

• Lead and coach an account management team to grow partner revenue.
• ManageKey restaurant partner accounts and drive account plans.
• Ensure targets are met and provide regular performance reporting.
• Collaborate with cross-functional teams to optimize partner experience.

Skills

Sales passion

Transactional deal cycles

Ownership

Creative sales tactics

Salesforce

Google Apps

Tools

Salesforce

Google Apps

Job description

Job Reference/ID: a6a28ccc-ec39-4df4-93f2-fc19706b8779

Job Description / Role:

As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and talabat.

Key Responsibilities:

• Manage critical partners with a high degree of complexity.
• Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
• Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.
• Ongoing training and development for your team.
• Maintain granular reporting on team performance.
• Set clear expectations, provide guidance, and ensure the professional development of team members.
• Develop and implement account management strategies to maximize partner success and revenue.
• Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
• Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
• Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
• Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
• Prepare regular reports on team and account performance for senior management.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Drive pipeline and attainment against team’s goals.

Experience Required:

• 5+ years of experience, ideally in sales, account management, or related experience.

Skills Required:

• Have a passion for sales
• You excel in a transactional deal cycle
• High level of ownership and dedication
• You show creative sales tactics to engage with prospects
• Experience using CRM (Salesforce) and Google Apps

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Headquartered in Berlin, Delivery Hero operates in roughly 65 countries across four continents with more than 40,000 employees. It connects customers to local restaurants and shops, and runs around 800 Dmarts for quick commerce.

Company Industry: Food Delivery

Department / Functional Area: Sales & Business Development

Closing Date: Not mentioned