Strategic Accounts Lead – Growth & Delivery

Fis QA; Qatar; On-site; QAR 120,000 - 180,000; Full time

Job summary

Fusion Integrated Solutions is seeking an Account Manager to own strategic customer relationships and drive account growth. The role translates customer priorities into coordinated commercial and delivery actions, protecting account health and developing sustainable opportunities across the company’s solution portfolio.

You will develop account plans, build executive relationships, and collaborate with sales, delivery, and partners to grow revenue while maintaining high levels of customer

Qualifications

• 5+ years in B2B account management, customer success, sales, or technology services.
• Fluency in English is mandatory; Arabic is desirable.

Responsibilities

• Develop and execute account plans with stakeholder maps and measurable outcomes.
• Build trusted relationships with customer decision-makers; lead account reviews.
• Identify and develop new opportunities with customers with cross-functional teams.
• Coordinate proposals, renewals, and contract-change inputs to ensure feasible delivery.
• Monitor customer satisfaction, service concerns, and account risks; coordinate resolution.

Skills

Executive-level communication

Strategic relationship building

Forecasting & pipeline management

Cross-functional coordination

Negotiation & presentation skills

Education

Bachelor’s degree in Business, IT, or related field

Tools

CRM software

MS Office

Job description

Fusion Integrated Solutions is seeking an Account Manager to own strategic customer relationships and drive account growth. The role translates customer priorities into coordinated commercial and delivery actions, protecting account health and developing sustainable opportunities across the company’s solution portfolio.

You will develop account plans, build executive relationships, and collaborate with sales, delivery, and partners to grow revenue while maintaining high levels of customer