Spa Receptionist

Grand Hyatt; Doha; On-site; QAR 36,000 - 48,000; Full time

Job summary

Grand Hyatt Doha's spa is seeking a friendly front office professional to welcome guests, manage appointments, and handle inquiries with poise.

You will support daily spa operations, process payments, and ensure a seamless guest experience through accurate reservations and attentive service.

Qualifications

• High school diploma or equivalent.
• Experience in hospitality, spa, or front office preferred.
• Excellent customer service and communication skills.
• Familiarity with reservation and POS systems.
• Ability to multitask in a fast-paced environment.
• Proficiency in English; additional languages are advantageous.

Responsibilities

• Welcome guests and greet visitors.
• Manage spa appointments and reservations.
• Handle inquiries and payments.
• Support daily spa operations and deliver exceptional service.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Reservation systems

POS systems

Job description

Summary

Welcome guests, manage spa appointments and reservations, handle inquiries and payments, and support daily spa operations while delivering exceptional customer service.

Organization- Grand Hyatt Doha

Summary

Welcome guests, manage spa appointments and reservations, handle inquiries and payments, and support daily spa operations while delivering exceptional customer service.

Qualifications

• High school diploma or equivalent.


• Previous experience in hospitality, spa, or front office roles preferred.


• Strong customer service and communication skills.


• Proficiency in reservation and POS systems.


• Ability to multitask in a fast-paced environment.


• Good English skills; additional languages are an advantage.