Job Role: Senior Solution Architect – Microsoft Dynamics 365 / CRM
Role Overview
We are looking for a Senior Solution Architect with strong expertise in MicrosoftDynamics 365 CRM, Azure, enterprise integration, and modern cloud architectures. Thecandidate will be responsible for defining and overseeing end-to-end solutionarchitecture, ensuring that business requirements are translated into scalable, secure,maintainable, and high-performing technical solutions.
Key Responsibilities
- Define and maintain the end-to-end solution architecture for Microsoft Dynamics365 CRM-based solutions.
- Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse,Azure and related Microsoft technologies.
- Lead technical architecture and design for new services, enhancements,integrations, and transformation initiatives.
- Review existing architecture and identify opportunities for optimization,modernization, and simplification.
- Design integration architecture between Dynamics 365, Databricks, enterpriseapplications, APIs, external systems, and data platforms.
- Define API, integration, data flow, authentication, and security architecture.
- Ensure appropriate application, data, integration, and infrastructure architectureprinciples are followed.
- Work closely with business analysts, developers, data architects, cybersecurityteams, infrastructure teams, and project managers.
- Review technical designs, solution architecture documents, integrationspecifications, and development approaches.
- Provide technical leadership and guidance to development and implementationteams.
- Ensure solutions comply with organizational security, data protection,governance, and architecture standards.
- Identify technical risks, dependencies, scalability issues, and potential points of failure.
- Support technical evaluations and provide recommendations on technology andsolution options.
- Participate in architecture review boards and technical decision-making.
- Ensure high availability, disaster recovery, performance, scalability, andmaintainability are considered in solution designs.
Mandatory Technical Requirements
- Minimum 10+ years of experience in IT, with significant experience insolution/enterprise architecture.
- Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
- Strong expertise in Dynamics 365 Customer Engagement (CE) and MicrosoftDataverse.
- Strong knowledge of Dynamics 365 architecture, customization, security roles,business units, workflows, plugins, APIs, and integrations.
- Strong experience with Azure cloud architecture.
- Strong experience designing enterprise integrations using APIs, REST,messaging, and integration platforms.
- Strong understanding of data architecture and integration between CRM andenterprise data platforms.
- Strong understanding of Databricks and modern data-platform architecture,sufficient to design and govern integrations with the data platform.
- Experience with Microsoft technologies such as Azure Integration Services, APIManagement, Logic Apps, Functions, Service Bus, Power Platform, and PowerBI is highly desirable.
- Strong understanding of identity and security technologies, including MicrosoftEntra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration.
- Experience with enterprise architecture principles and architecture documentation.
- Strong understanding of performance, scalability, high availability, and disaster recovery.
- Excellent communication and stakeholder-management skills.
Preferred Certifications
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Dynamics 365-related certifications
- Microsoft Certified: Azure Solutions Architect Expert
- TOGAF or equivalent enterprise architecture certification