Senior Restaurant Server — Premium Guest Experience

Power International Holding (PIH); Qatar; On-site; QAR 17,000 - 30,000; Full time

Job summary

Power International Holding (PIH) in Qatar is seeking a courteous Waiter to deliver exceptional service, take orders, and assist guests with menu knowledge. You will be responsible for accurate order entry and coordinating with the kitchen and bar to ensure timely delivery.

With a minimum of 3 years in hospitality and a willingness to work in a fast-paced setting, you will maintain high cleanliness and safety standards while providing a superior guest experience.

Qualifications

• Understanding of the restaurant's menu offerings to describe dishes and provide recommendations.
• Excellent interpersonal and communication skills to interact with guests and ensure a positive dining experience.
• Proficiency in taking orders accurately and entering them into the POS system.
• Ability to serve food and beverages professionally with proper tray handling and etiquette.
• Capacity to handle guest complaints or concerns effectively and resolve issues promptly.

Responsibilities

• Greet guests as they arrive at the table, present menus, and provide recommendations or descriptions of menu items.
• Take accurate food and beverage orders from guests, noting any special requests or dietary restrictions.
• Enter orders into the POS system and communicate them to the kitchen and bar staff promptly.
• Serve food and beverages to guests in a timely and courteous manner, ensuring accuracy in order delivery and presentation.
• Check back with guests during their meal to ensure satisfaction and address any concerns or requests.
• Monitor tables for additional needs, such as refilling drinks, clearing empty plates, and providing condiments or utensils.
• Process guest payments, handle cash and credit card transactions, and present accurate bills or receipts.
• Collaborate with other restaurant staff, including kitchen and bar personnel, to ensure smooth and efficient service.
• Maintain cleanliness and organization in the dining area, including cleaning tables, chairs, and condiment stations.
• Adhere to health and safety regulations, including proper food handling and sanitation practices, to ensure a safe dining environment for guests.

Skills

Menu knowledge

Interpersonal skills

Order taking

Serving & beverages

Guest complaint handling

Education

High school diploma (F&B related)

Tools

POS system

Job description

Power International Holding (PIH) in Qatar is seeking a courteous Waiter to deliver exceptional service, take orders, and assist guests with menu knowledge. You will be responsible for accurate order entry and coordinating with the kitchen and bar to ensure timely delivery.

With a minimum of 3 years in hospitality and a willingness to work in a fast-paced setting, you will maintain high cleanliness and safety standards while providing a superior guest experience.