Upscale Dining Server – Guest Experience Expert

PromoQ; Doha; On-site; QAR 36,000 - 54,000; Full time

Job summary

PromoQ in Doha, Qatar is seeking a Restaurant Server to provide excellent customer service and ensure a pleasant dining experience. You will take orders, relay requests and dietary considerations, deliver meals, process payments, and help with table maintenance.

The role emphasizes speed, accuracy, and a friendly demeanor in a fast-paced environment. You will assist with hosting and cashier duties, and may help with third-party deliveries when needed.

Qualifications

• Customer service and multitasking are essential.
• Strong interpersonal and communication skills.
• Excellent organizational abilities.
• Ability to memorize menu items and upsell.
• Physical stamina to stand and walk during shifts.

Responsibilities

• Greet customers and answer questions about the menu.
• Take and relay food and drink orders.
• Deliver orders and check on guests throughout service.
• Process payments and close checks.
• Maintain cleanliness and setup of tables.
• Seat guests for dine-in and assist with 3rd party deliveries as needed.
• Cross-sell products and introduce new items.
• Resolve complaints and provide information as needed.

Skills

Customer service

Multitasking

Interpersonal skills

Effective communication

Excellent organizational skills

Exceptional customer service

Job description

PromoQ in Doha, Qatar is seeking a Restaurant Server to provide excellent customer service and ensure a pleasant dining experience. You will take orders, relay requests and dietary considerations, deliver meals, process payments, and help with table maintenance.

The role emphasizes speed, accuracy, and a friendly demeanor in a fast-paced environment. You will assist with hosting and cashier duties, and may help with third-party deliveries when needed.