Guest Experience Specialist - Food & Beverage

Power International Holding (PIH); Qatar; On-site; QAR 39,000 - 61,000; Full time

Job summary

Power International Holding (PIH) is seeking a professional waiter to deliver outstanding service in a high-standard dining environment. The role involves greeting guests, describing menu items, taking orders, and ensuring accurate delivery with friendly, attentive service.

You will work closely with kitchen and bar staff, handle payments, maintain clean dining areas, and adhere to health and safety rules. Minimum 3 years GCC experience is noted, with a high school diploma in food and beverage

Qualifications

• Understanding of the restaurant's menu offerings, including ingredients, preparation methods, and specials, to accurately describe dishes and provide recommendations to guests.

Responsibilities

• Greet guests as they arrive at the table, present menus, and provide recommendations or descriptions of menu items.
• Take accurate food and beverage orders from guests, noting any special requests or dietary restrictions.
• Enter orders into the POS system and communicate them to the kitchen and bar staff promptly.
• Serve food and beverages to guests in a timely and courteous manner, ensuring accuracy in order delivery and presentation.
• Check back with guests during their meal to ensure satisfaction and address any concerns or requests.
• Monitor tables for additional needs, such as refilling drinks, clearing empty plates, and providing condiments or utensils.
• Process guest payments, handle cash and credit card transactions, and present accurate bills or receipts.
• Collaborate with other restaurant staff, including kitchen and bar personnel, to ensure smooth and efficient service.
• Maintain cleanliness and organization in the dining area, including cleaning tables, chairs, and condiment stations.
• Adhere to health and safety regulations, including proper food handling and sanitation practices, to ensure a safe dining environment for guests.

Skills

Menu knowledge

Interpersonal skills

Order accuracy

POS system

Wine & beverages

Guest relations

Education

High School Diploma (F&B)

Tools

POS System

Job description

Power International Holding (PIH) is seeking a professional waiter to deliver outstanding service in a high-standard dining environment. The role involves greeting guests, describing menu items, taking orders, and ensuring accurate delivery with friendly, attentive service.

You will work closely with kitchen and bar staff, handle payments, maintain clean dining areas, and adhere to health and safety rules. Minimum 3 years GCC experience is noted, with a high school diploma in food and beverage