Senior Analyst - HR Services (Payroll & Systems)

Ooredoo Group; Doha; On-site; QAR 167,000 - 246,000; Full time

Job summary

Ooredoo Group in Doha seeks a Senior Analyst, HR Services to manage Payroll and Benefits, HR Administration, Employee Relations, Onboarding and Offboarding, and support various Employee Experience projects.

This role will contribute to the OneOoredoo transformation program, working with the Manager HR Operations & Systems to map data from Oracle to SAP, participate in UAT, document new processes, and help position Ooredoo as an Employer of Choice.

Qualifications

• 5 years of work experience in HR preferred, with at least 3 years in a similar role.
• Specialist knowledge of Oracle HRMS and SAP systems; payroll processing & management.
• Knowledge of Qatari employment law and QFC regulations.

Responsibilities

• Respond to and resolve internal and external HR services inquiries or requests.
• Provide end-to-end HR Services support for employees and contractors.
• Ensure all payroll related matters adhere to HR policies, deadlines, and local labor laws.
• Undertake HR services administration activities and maintain data integrity.
• Review payroll changes and processes for employees, secondees, and contractors; payroll reconciliation.
• Assist in mapping, cleansing, and migrating HR data from Oracle to SAP as part of OneOoredoo Transformation.
• Document new processes, workflows, and SOPs for the new system.
• Participate in UAT testing and Reporting validation.

Job description

Job description:

Our business landscape

We are an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider.

Job overview

The Senior Analyst, HR Services will be responsible for managing and supporting a range of core HR operations, including Payroll and Benefits, HR Administration, Employee Relations, Onboarding, Offboarding, and various Employee Experience projects. This role will also contribute significantly to the OneOoredoo transformation program, working closely with the Manager HR Operations & Systems to help shape a strong HR infrastructure and position Ooredoo as an Employer of Choice.

Your impact on our goals

HR Services & Employee Relations

• Respond to and resolve all internal and external HR services related inquiries or requests.
• Provide end to end HR Services support for employees and contractors.
• Ensure all payroll related matters adhere to company HR policies, deadlines, and local labor laws.
• Undertake HR services administration activities and maintain data integrity.

Monthly Payroll

• Review payroll changes and all payroll records for employees, secondees, and contractors.
• Process payroll and prepare payroll reconciliation reports on a monthly basis.
• Process pension administration and coordinate with Finance on loan balances and budgets.

One Ooredoo Transformation Program

• Data Mapping & Migration: Assist in mapping, cleansing, and migrating HR data from Oracle to SAP.
• System Testing: Participate in UAT to ensure functionality aligns with business needs.
• Process Documentation: Help document new processes, workflows, and SOPs in the new system.
• Change Management Support, Issue Tracking, and Reporting Validation.

Your profile

Experience:

• 5 years of work experience in HR is preferred, with at least 3 years in a similar role.
• Specialist knowledge of Oracle HRMS, SAP systems, and payroll processing & management.
• Knowledge of Qatari employment law and QFC regulations.

Qualifications:

• Bachelor’s degree in HR, Finance, Business Management or related field.