Sales Associate - Fashion Retail

Apparel Group; Doha; On-site; QAR 24,000 - 36,000; Full time

Job summary

Apparel Group in Doha, Qatar is seeking a Sales Associate for fashion retail. The role involves greeting customers, assisting with product selection, and promoting the Club Apparel Loyalty Program to drive repeat sales.

You will work in a fast-paced environment, following the GUEST selling approach and maintaining brand knowledge across multiple labels. The position is full-time, on-site, with extended hours during sales periods and varied shifts as required by business needs.

Qualifications

• Not specified in the job ad.

Responsibilities

• Greet customers and assist them in selecting suitable products.
• Engage with window shoppers and support their conversion into buyers.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Serve customers according to the company's GUEST selling approach: Greet, Understand, Explain, Sell and Thank.
• Maintain knowledge of the group’s different brands to support suggestive selling.
• Deliver a professional retail experience while contributing to store sales objectives.
• Maintain a presentable appearance and current product knowledge.
• Follow visual merchandising guidelines and keep stock norms for clearance merchandise.
• Record inventory movements and maintain accurate reports.
• Operate the Point of Sale and billing counter efficiently; process payments; tally cash.
• Maintain store security and confidentiality of sales figures.

Skills

Customer service

Sales

Communication

Loyalty program

Tools

POS system

Job description

Sales Associate - Fashion Retail Job Snapshot

Role: Sales Associate - Fashion Retail

Location: Doha, Doha, Qatar

Industry: Apparel and Fashion

Function: Sales-Retail

Experience: Not specified

Job Type: Full-time

Job Details

• Country: Qatar
• City: Doha, Doha
• Industry: Apparel and Fashion
• Function: Sales-Retail
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full-time

Customer Service and Sales

• Greet customers and assist them in selecting suitable products.
• Engage with window shoppers and support their conversion into buyers.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Serve customers according to the company 's GUEST selling approach: Greet, Understand, Explain, Sell and Thank.
• Maintain knowledge of the group 's different brands to support suggestive selling.
• Deliver a professional retail experience while contributing to store sales objectives.

Grooming and Product Knowledge

Maintain a presentable and well-groomed appearance at all times. Keep product knowledge current to assist customers effectively and support efforts to minimize stock loss. The role requires flexibility to work extended hours during sale periods and to work varied shifts or overtime according to business requirements.

Merchandise and Visual Standards

• Ensure merchandise is arranged and displayed attractively according to standard store layout requirements.
• Follow established visual merchandising guidelines.
• Maintain applicable stock norms for clearance merchandise.
• Record inventory movements for incoming and outgoing stock.
• Maintain accurate inventory movement reports.
• Support store maintenance and visual presentation activities as assigned.

Point of Sale and Cash Handling

• Operate the Point of Sale and billing counter efficiently.
• Tally cash in the till at the beginning and end of shifts.
• Issue receipts, refunds and change accurately.
• Process payments made by cash, credit cards, vouchers and automatic debits.

Security and Loss Prevention

Maintain awareness and vigilance regarding store security throughout working hours. Follow established SOP and Loss Prevention Policies and carry out store responsibilities without negligence.

Confidentiality

Maintain the confidentiality of store sales figures and do not disclose this information to external parties.