Sales Representative

AL KHANJI MEDICAL & NURSING SERVICES; Doha; Presencial; QAR 22.000 - 45.000; Jornada completa

Descripción de la vacante

AL KHANJI MEDICAL & NURSING SERVICES in Doha seeks a customer-focused professional with 1–3 years of experience to join our service team. You will provide excellent customer service, handle orders, cash, and stock, and maintain a clean work environment.

You will also balance registers, ensure safety and compliance, and contribute to sales targets through strong client relationships, while upholding company policies and quality standards.

Formación

• 1–3 years of customer service or related industry experience.
• Excellent customer service and problem-solving skills.
• Strong organizational skills.
• Ability to multitask and meet deadlines.
• Professional telephone manners and relationship building.
• Flexible work hours.
• Excellent verbal and written communication.
• Good critical thinking and dispute resolution.
• Dependability and energy.
• Proficient in MS Office including Word and Excel.

Responsabilidades

• Provide excellent customer service.
• Prepare and process food orders using safe handling techniques.
• Maintain stocked and displayed food according to policy.
• Clean and sanitize workstation and equipment.
• Perform opening and closing duties as required.
• Demonstrate accuracy in cashiering, cash handling and credit card processing.
• Operate and balance a cash register and stock shelves.
• Answer telephone inquiries.
• Restock storage areas and replenish items on shelves.
• Receive inventory and provide food & beverage.
• Balance, issue receipts, refunds or changes due.
• Maintain up-to-date knowledge of outlets, features and policies.
• Aim to achieve sales targets by building customer relationships.
• Ensure customer requests are addressed to avoid complaints.
• Promote a positive company image to guests and colleagues.
• Monitor accounts revenue and end-of-month reports.
• Provide feedback on market conditions and competition.
• Work in a safe and environmentally friendly way.

Conocimientos

Customer service

Problem-solving

Organizational skills

Multitasking

Telephone etiquette

Relationship building

Flexible hours

Written and verbal communication

Critical thinking

Cash handling

Herramientas

Microsoft Office

Descripción del empleo

QUALIFICATIONS:

• Female, Age not more than 40 Years old.


• 1-3 years of industry experience or a related customer service experience required.


• Excellent customer service and problem-solving skills.


• High quality organizational skills.


• The ability to work well under deadlines and to multitask.


• Professional telephone manners.


• The ability to build relationships.


• Flexible work hours.


• Excellent verbal and written communication skills.


• Excellent critical thinking and problem-solving skills.


• Ability to resolve customer disputes calmly and professionally.


• Dependability and energy level.


• Proficient skills in Microsoft office, including Microsoft word and Microsoft excel is an advantage.

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service.


• Related and prepared food orders using safe food handling techniques.


• Maintain, stocked, and displayed food according to company policy.


• Clean and sanitized workstation and equipment.


• Perform opening and closing duties as required.


• Demonstrate accuracy in cashiering, cash handling and credit card processing.


• Operate and balance a cash register, stocked shelves, and utilized FPOS.


• Responsible for checking and recording register balance at the close of business.


• Answer telephone inquiries.


• Restocked storage areas, replenished items on shelves.


• Received inventory, and provided food & beverage.


• Balanced, register, issue receipts, refunds, credits or change due


• Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies.


• Achieve all individual sales target in your area by maintaining and creating a close relationship with customers.


• Generate new and maintain existing customer relationship through various sales activities and create awareness of the product and services through sales call, telephone calls, etc to achieve set targets and maximum possible productivity.


• Ensure that all incoming requests of customers are addressed in order o avoid customer complaints and loss of business.


• Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.


• Closely monitor the accounts revenue, business production and maintain an up to date "Account & Contact Database" as well as maintain end of month reports.


• Provide feedback to the Team Leader on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.


• Operate in a safe and environmentally friendly way to protect guests and colleagues' health and safety as well as protect and conserve the environment.