Retail Store Leader: Drive Sales, Ops & Team Growth

GMG Inc.; Doha; Presencial; QAR 60.000 - 90.000; Jornada completa

Descripción de la vacante

GMG is seeking a store operations leader in Doha to drive sales, manage day-to-day store activities, and lead a team to deliver exceptional customer service. You will oversee merchandising, cash handling, inventory, and performance metrics while ensuring compliance with company standards.

The role requires a Bachelor's degree with 5-7 years in retail operations, including supervisory experience. Fluent English is essential; knowledge of Russian or Arabic is a plus.

Formación

• Bachelor's degree is required.
• 5-7 years of relevant experience, with at least 3 years in a supervisory role in retail operations.
• Fluent in English; Russian and/or Arabic are advantageous.
• Industry knowledge of products and categories.
• Strong customer orientation.
• Proficient in MS Office and related tools.
• Strong commercial and analytical skills with ability to influence teams.

Responsabilidades

• Communicate store targets to the team and drive sales to achieve financial objectives.
• Maintain loss prevention standards and ensure cash handling controls.
• Oversee POS activity including transactions, payments, returns and refunds, inventory updates.
• Manage cash transactions including petty cash and change, floats.
• Audit store administration and support stock counts and spot checks.
• Handle customer complaints promptly and professionally and take corrective action.
• Track brand sales performance and analyze market trends to grow sales and profitability.
• Maintain window and in-store displays per merchandising guidelines.
• Coordinate inventory management, stock movement, aging, losses and space management.
• Plan staffing levels, schedules and shift coverage for peaks and events.
• Train the team on inventory techniques and procedures.

Conocimientos

Leadership

Customer orientation

Analytical skills

Team motivation

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

GMG is seeking a store operations leader in Doha to drive sales, manage day-to-day store activities, and lead a team to deliver exceptional customer service. You will oversee merchandising, cash handling, inventory, and performance metrics while ensuring compliance with company standards.

The role requires a Bachelor's degree with 5-7 years in retail operations, including supervisory experience. Fluent English is essential; knowledge of Russian or Arabic is a plus.