Restaurant Supervisor (Fine Dining Experienced)

RISE Enterprise; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

RISE Enterprise in Doha is seeking a Restaurant Supervisor to oversee shift operations, lead floor staff, and ensure high standards of customer service, food safety, and efficiency.

You will bridge front-of-house activities with management, mentor junior staff, perform HACCP checks, handle guest inquiries, and ensure smooth opening/closing procedures and accurate cash handling.

Qualifications

• 2–3 years of supervisory or team-lead experience in a busy restaurant.
• Fluent English communication.
• Solid understanding of POS, inventory, scheduling and food safety.

Responsibilities

• Lead floor operations during shifts, ensuring prompt seating, smooth table turnaround, and attentive service delivery.
• Assign daily duties, conduct pre-shift briefings, and mentor junior floor staff to maintain high service standards.
• Greet guests, handle real-time complaints or special requests, and ensure an exceptional overall dining experience.
• Perform routine health, hygiene, and HACCP checks across dining and station areas, ensuring strict food safety compliance.
• Execute daily opening and closing procedures, secure premises, and reconcile shift register floats and POS cash reports.
• Assist with daily inventory counts, monitor station supplies, track waste, and communicate reorder needs to management.
• Coordinate daily shift coverage, assign meal breaks, and adjust station assignments based on customer volume.
• Assist in onboarding new front-of-house staff on POS operations, menu offerings, and standard service protocols.
• Minimum 2–3 years of supervisory or team-lead experience in a busy restaurant setting.
• Solid understanding of POS systems, basic inventory tracking, shift scheduling, and local food safety regulations.
• Strong interpersonal and problem-solving skills, fluent English communication, and the physical stamina required for long, fast-paced shifts.

Skills

Floor supervision

Team leadership

Customer service

Food safety HACCP

POS familiarity

Inventory tracking

Shift scheduling

Staff onboarding

English proficiency

Tools

POS systems

Job description

Position Summary:The Restaurant Supervisor oversees shift operations, directs floor staff, and ensures high standards of customer service, food safety, and efficiency. This hands-on role bridges front-of-house activities with management, stepping in to support staff during peak hours and resolving day-to-day operational issues promptly.

Duties & Responsibilities

• Floor Supervision:Lead floor operations during shifts, ensuring prompt seating, smooth table turnaround, and attentive service delivery.

• Assign daily duties, conduct pre-shift briefings, and mentor junior floor staff to maintain high service standards.

• Greet guests, handle real-time complaints or special requests, and ensure an exceptional overall dining experience.

• Perform routine health, hygiene, and HACCP checks across dining and station areas, ensuring strict food safety compliance.

• Execute daily opening and closing procedures, secure premises, and reconcile shift register floats and POS cash reports.

• Assist with daily inventory counts, monitor station supplies, track waste, and communicate reorder needs to management.

• Coordinate daily shift coverage, assign meal breaks, and adjust station assignments based on customer volume.

• Assist in onboarding new front-of-house staff on POS operations, menu offerings, and standard service protocols.

• Minimum 2–3 years of supervisory or team-lead experience in a busy restaurant setting.

• Solid understanding of POS systems, basic inventory tracking, shift scheduling, and local food safety regulations.

• Strong interpersonal and problem-solving skills, fluent English communication, and the physical stamina required for long, fast-paced shifts.