Restaurant Operations Leader - Guest Experience

St. Regis Hotels & Resorts; Doha; On-site; QAR 80,000 - 100,000; Full time

Job summary

The St. Regis Residence in Doha, Qatar, is seeking an experienced Food & Beverage Manager to supervise daily restaurant operations, assist on the floor during peak periods, and lead menu planning while maintaining sanitation standards.

You will train staff and strive to improve guest satisfaction and financial performance in the department. Old and new team members will be coached to uphold service excellence, with emphasis on compliance with policies, laws, and quality standards.

Qualifications

• Supervises daily restaurant operations and assists on the floor during peak meal periods.
• Maintains sanitation standards and assists servers and hosts on the floor.

Responsibilities

• Managing Day-to-Day Operations: supervises employees and manages day-to-day operations.
• Leading Food and Beverage Team: leads, coaches and develops team members.
• Ensuring Exceptional Customer Service: delivers above-par guest service and handles feedback.
• Managing and Conducting Human Resource Activities: provides guidance and training.
• Additional Responsibilities: handles information, problem solving and financial aspects.

Education

High school diploma or GED

2-year degree in Food Service Management or Hospitality

Job description

The St. Regis Residence in Doha, Qatar, is seeking an experienced Food & Beverage Manager to supervise daily restaurant operations, assist on the floor during peak periods, and lead menu planning while maintaining sanitation standards.

You will train staff and strive to improve guest satisfaction and financial performance in the department. Old and new team members will be coached to uphold service excellence, with emphasis on compliance with policies, laws, and quality standards.