Reservation & Com. Centre Host (Guest Service Officer)

Hyatt Hotels Corporation; Doha; On-site; QAR 36,000 - 58,000; Full time

Job summary

Andaz Doha, part of Hyatt Hotels Corporation, invites applications for the Communications Centre Host in the Rooms Division. The role supports the smooth operations for operators and ordertakers, ensuring guest requests are handled promptly and courteously.

Ideal candidates have a Diploma or Bachelor in Hospitality or related field, 1–2 years in front office or reservations in upscale hotels, and excellent English verbal skills; MS Office and PMS experience (Opera/Reserve) are required.

Qualifications

• Diploma or Bachelor’s in Hospitality, Tourism, or related field.
• Minimum 1–2 years in Front Office/reservations in upscale hotel.
• Excellent verbal skills in English.
• Proficient with hotel PMS systems (Opera/Reserve) and MS Office.

Responsibilities

• Support the Communications Centre to ensure smooth operations within Rooms Division.

Skills

English proficiency

Verbal communication

Education

Diploma or Bachelor’s in Hospitality/related field

Tools

Microsoft Office

Opera PMS

Reserve PMS

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Andaz Andaz Doha QA - Doha - Doha

Front Office

Hourly/Entry Level Employee

Full-time

Worldwide

Summary

At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing,Inclusion,Respect,Empathy,Integrity,and Experimentationare the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

The Communications Centre Host is responsible to assist in the smooth and efficient running of Communications Centre within the Rooms Division, covering the operators and ordertakers of the hotel.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.

Minimum 1–2 years of Front Office/ reservation/ communication centre experience in an upscale or luxury hotel.

• Excellent verbal skills in English.
• Ability to handle guest requests and complaints efficiently and professionally.
• Proficient in Microsoft Office and hotel PMS systems (e.g., Opera, Reserve).
• Ability to work flexible shifts, including weekends and public holidays.

Hyatt Place Madison/Downtown | Madison , WI , US

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