Guest Service Lead — Luxury Front Desk & Concierge

Hyatt Hotels Corporation; Doha; On-site; QAR 36,000 - 58,000; Full time

Job summary

Andaz Doha, part of Hyatt Hotels Corporation, invites applications for the Communications Centre Host in the Rooms Division. The role supports the smooth operations for operators and ordertakers, ensuring guest requests are handled promptly and courteously.

Ideal candidates have a Diploma or Bachelor in Hospitality or related field, 1–2 years in front office or reservations in upscale hotels, and excellent English verbal skills; MS Office and PMS experience (Opera/Reserve) are required.

Qualifications

• Diploma or Bachelor’s in Hospitality, Tourism, or related field.
• Minimum 1–2 years in Front Office/reservations in upscale hotel.
• Excellent verbal skills in English.
• Proficient with hotel PMS systems (Opera/Reserve) and MS Office.

Responsibilities

• Support the Communications Centre to ensure smooth operations within Rooms Division.

Skills

English proficiency

Verbal communication

Education

Diploma or Bachelor’s in Hospitality/related field

Tools

Microsoft Office

Opera PMS

Reserve PMS

Job description

Andaz Doha, part of Hyatt Hotels Corporation, invites applications for the Communications Centre Host in the Rooms Division. The role supports the smooth operations for operators and ordertakers, ensuring guest requests are handled promptly and courteously.

Ideal candidates have a Diploma or Bachelor in Hospitality or related field, 1–2 years in front office or reservations in upscale hotels, and excellent English verbal skills; MS Office and PMS experience (Opera/Reserve) are required.