Quality & Training Excellence Manager

Employment; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Marriott International in Doha seeks a Senior Training & Development Manager to align training with the company’s mission and vision. You will work with property leadership to identify development needs and design programs focused on product knowledge, service excellence, and leadership skills.

Responsibilities include administering training programs, evaluating effectiveness, developing budgets, and driving quality assurance across departments to sustain guest satisfaction and revenue

Qualifications

• Bachelor's degree in HR, hotel/restaurant mgmt, hospitality, business admin, or related major.
• Certified trainer with proven experience in executing Marriott training programs along with total quality management.

Responsibilities

• Administering employee training programs.
• Evaluating training programs effectiveness.
• Developing training program plans and budgets.
• Managing training budgets.
• Quality assurance across departments and audits.

Skills

Training program design

Employee development

Leadership

Customer service excellence

Needs assessment

Education

Bachelor's degree in Human Resources

Certified trainer

Job description

Marriott International in Doha seeks a Senior Training & Development Manager to align training with the company’s mission and vision. You will work with property leadership to identify development needs and design programs focused on product knowledge, service excellence, and leadership skills.

Responsibilities include administering training programs, evaluating effectiveness, developing budgets, and driving quality assurance across departments to sustain guest satisfaction and revenue