PAX Transportation Driver – Join Our Talent Pool

Qatar Airways; Qatar; On-site; QAR 67,000 - 112,000; Full time

Benefits offered by this job

Transportation

Housing

Allowances

Uniform

Laundry

Meal provisions

Annual leave

Flight benefits

Job summary

Qatar Airways is seeking a Transport Driver to operate heavy and light passenger vehicles within airport operations, ensuring safe and timely passenger transportation in accordance with SOPs and service level agreements.

The role requires English proficiency, a valid heavy vehicle license, and the ability to obtain AVOP. The position involves shift-based work with housing, allowances, and flight benefits as part of the package.

Qualifications

• Must have at least high school qualification and 1 year of related experience or a Bachelor’s degree with no prior job-related experience.
• Must hold a home country Heavy license.
• Able to obtain Qatari Heavy Vehicle License and AVOP.
• Good knowledge of traffic laws and English communication.

Responsibilities

• Drive and operate heavy/ light passenger transport vehicles within airport premises in line with SOPs and guidelines.
• Use systems to provide passenger transportation services and record flight/ passenger information.
• Perform pre-checks and ensure vehicles are fueled, cleaned, and well-maintained.
• Provide courteous customer service and information to passengers, assist PRM passengers.
• Report incidents, defects, and transportation challenges to supervisors promptly.

Skills

English language

Customer service

Education

High School Diploma or Bachelor’s degree

Tools

Qatari Heavy Vehicle License

AVOP

Job description

About the Role

To provide passengers transportation and logistic support while operating the heavy vehicles and other assigned vehicles within designated operational teams in order to deliver services in such matter to maintain high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service level agreements.

General Information

Ref # 260000A0

Location: Qatar-Doha

Job family: Cargo & Airport Operations

Closing Date: 2026-10-05

Description

About the Role

To provide passengers transportation and logistic support while operating the heavy vehicles and other assigned vehicles within designated operational teams in order to deliver services in such matter to maintain high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service level agreements.

Operational

• Drives and operates Heavy and Light Passenger Transportation vehicle or any vehicle deemed appropriate by the management for Bus Operations and General Aviation activities in the airport premises in line with the Airport Driving SOPs and Health, Safety and Security guidelines.
• Use available system solutions and application through assigned assets for passenger transportation services.
• Carry out safe working practices in order to eliminate incidents, accidents and any service failures of product delivery.
• Provides customer service information in a courteous professional manner. This includes: operating the automated stop announcement system, properly answering customers' questions and providing necessary information if available related to passenger journey.
• Performs various physical and customer services duties to successfully complete assigned tasks, including but not limited to, boarding and de-boarding of passengers, assisting PRM employees with pregnant ladies, elderly passengers, wheel chair and disabled passengers, loading and unloading of passengers baggage from/ to the luggage compartment and properly operating all assigned vehicles and operating devices.
• Responsible to profile all flights requiring PAX Transportation and plan accordingly to stay equipped with necessary resources well ahead of time.
• Responsible to maintain Passenger Services-Drivers Manifest Report for shift and collect all the records accurately in report and/ or through Real Time device (tablet) related to assigned tasks (Flight No, Boarding Gate, Bay No, A/C Registration, Coach Position Time, Released-Departure /Arrival, Aircraft time, Time PAX Released, any specific zone allocation as per operational demand.
• Ensures assigned vehicles are driven and maintained in a safe manner at all times as per the established Company processes and in line with the Airport Vehicle Operator Regulation Manual.
• Ensures pre-checks of all vehicles are done and completed on the Drivers Manifest prior and after assigned tasks while on shift.
• Report any observed defects and discrepancies while performing the task related to the vehicle condition such as but not limited to audio and video systems, vehicles exterior and interior cleanness level, passenger information labels within the cabin, communication devices discrepancies.
• Submit written incident report on accidents involving driver or company vehicle ensuring that all incidents are reported to the supervisors on a timely manner.
• Report immediately the issues challenges faced in the transportation process to the shift in charge, ensuring timely resolution maintaining transportation service on schedule.
• Ensure assigned vehicles are fueled and washed as per the established scheduled.
• Drives and operate vehicles for Airside Staff transportation, hand baggage vehicles and passenger coaches at airside premises as per the daily resource allocation plan ensuring that service standards are achieved.
• Ensure vehicles and always in a clean, presentable and roadway condition in accordance with the company policies and standards.
• Maintains working knowledge of and adherence to all HIA AVORM / QAS Driving SOPs operating policies, directives and procedures, bus routes and stops within vicinity of HIA & DIA.
• Maintains personal hygiene and grooming at all times during the shift as per the QAS Grooming Standard guidelines.
• Maintains clear communication thru radio/telephone calls with the internal and external stakeholders and shift in charge to receive and/ or perform transportation tasks in various key locations of the airport.
• Conducts self in an appropriate manner as representative of QAS, working in an effective and diverse work environment, using prudent judgement at all times, performing duties in a safe manner and assuring professional quality of services to all customers.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Additional Information

(limited to Fixed-term Contract only)

• Contract Type: Fixed-term contract – 3 years
• Job Type: Shift-based work. Working hours are 48 hours per week and paid overtime if required
• Allowances: Transportation, Company Housing, Allowances, Uniform, Laundry, and Meal provisions.
• Benefits: Annual leave and Flight benefits

QAS Website Link:

https://www.qataraviation.com/page/home

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualification

About You

• An ideal candidate will have a minimum of High School Qualification and 1 year of job-related experience or Bachelor's degree with no prior job-related work experience
• Must hold home country Heavy license
• Able to obtain Qatari Heavy Vehicle License
• Should be able to obtain a AVOP
• A detailed knowledge of the safe traffic law
• Ability to speak and write in English
• Demonstrated ability and commitment to display professionalism in:
• Communication
• Service excellence and customer oriented.
• Time Management o Respect an courtesy
• Ethical Behaviour and Personal Integrity
• Demonstrated achievement in identifying customer needs and providing highest standards of quality customer service.
• Ability to work as a member of the team and contribute positively to a spirit of team cooperation

Disclaimer: This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=260000A0