Transport & Ramp Operations Team Leader – Aviation Catering

Supply Tech Nexus; Doha; On-site; QAR 134,000 - 201,000; Full time

Job summary

Supply Tech Nexus in Doha, Qatar, seeks a Transport & Ramp Operations Team Leader for aviation catering logistics. The role manages ground transport, catering delivery, and ramp dispatch at Hamad International Airport to ensure on-time performance and safety compliance.

You will lead real-time fleet dispatch, oversee investigations of delays, and coordinate rostering for drivers and equipment operators in a fast-paced, high-density hub environment.

Qualifications

• Proven experience in airport ground or catering transport operations.
• Valid Heavy Goods Vehicle driving license (HGV).
• Experience in airside operations, shift rostering, and leading driver or equipment operator teams.
• Fluent in professional English, written and spoken.

Responsibilities

• Lead real-time dispatch of catering transport fleets across aircraft turnarounds and ensure compliant loading.
• Conduct Voyage Report investigations for delays or discrepancies and define corrective actions.
• Oversee shift scheduling, overtime allocation, and vacation planning for drivers and operators.

Skills

English proficiency

Leadership

Education

Higher education in related field

Job description

Transport & Ramp Operations Team Leader - Aviation Catering Logistics

Doha, Qatar

• Qatar Airways
• Aviation & Airport Operations
• Full-time On-site

The Context

Qatar Airways, the award-winning national carrier of Qatar, is seeking a Transport Team Leader to manage ground transport, catering delivery, and ramp dispatch operations at Hamad International Airport. Operating in a high-density hub environment, the role ensures strict adherence to on-time performance (OTP), airside safety standards, and flawless flight loading across passenger, charter, and VIP aircraft.

What The Role Covers

Airside Fleet Dispatch & Catering Delivery

You lead the real-time dispatch and execution of catering transport fleets across all aircraft turnarounds, including complex ultra-long-haul and VIP flights. You ensure all loading, offloading, and hi-loader vehicle positioning strictly align with airline specifications, food safety regulations, and airport ramp safety protocols.

Operations Management & Root Cause Incident Analysis

You conduct thorough Voyage Report (VR) investigations for operational delays or discrepancies within the transport department, identifying root causes and defining corrective actions. You track On-Time Performance (OTP) data, oversee vehicle maintenance logs, and ensure airside safety and PPE compliance across all operational teams.

Resource Rostering & Team Leadership

You oversee shift scheduling, overtime allocation, and vacation planning for catering drivers and equipment operators under the guidance of Duty Supervisors. You evaluate team performance, manage equipment allocation (tablets, radios, temperature probes), and identify targeted training needs for new and existing operational staff.

Candidate Profile

• High School Diploma with 2+ years of relevant experience, or a Bachelor's Degree with 1+ years of experience in airport ground or catering transport operations
• Valid Heavy Goods Vehicle (HGV) driving license
• Hands-on knowledge of aircraft loading procedures, hi-loader catering vehicles, and ground fleet management
• Experience in airside operations, shift rostering, and leading driver or equipment operator teams
• Fluent in professional spoken and written English, with high attention to detail and ability to work under pressure in shift environments

Why This Role Stands Out - Supply Tech Nexus Take

Managing airside logistics and fleet dispatch at Hamad International Airport offers unmatched operational exposure within one of the world's premier aviation hubs. Ground handling and airline catering logistics demand minute-by-minute accuracy, making high-performing shift leaders vital to maintaining global flight schedules.

As Qatar Airways continues to expand its global flight network, operational team leaders with direct airside HGV experience, ramp safety mastery, and shift rostering capabilities remain crucial assets. This role provides an ideal step-up for ground logistics professionals seeking supervisory experience within a world-class airline environment.

Salary Benchmark - Qatar Market (2024/2025) For a Transport Team Leader / Coordinator With 2-4 Years Of Experience, Based In Doha

• Base salary: QAR 12,000 - 18,000/month